Regional Vice President - Hospitality West
LegendsAbout the role
LEGENDS
Founded in 2008, Legends’ operating divisions worldwide include – Global Partnerships, Global Sales, Hospitality, Global Partnerships, Global Merchandise, Legends IQ, Attractions, Growth Enterprises – offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment. For more information, visit www.Legends.net and follow us on Twitter and Instagram @TheLegendsWay.
LEGENDS HOSPITALITY
We believe that exceptional venue experiences should extend beyond game day and show time. From five-star feasts and craft cocktails to local eats and sizzling chef-inspired creations, we are renowned for our exceptional dining experiences. Our fresh, creative cuisine is just the beginning. We strive to delight guests at every turn: candy walls, in-house bakeshops, team stores overflowing with must-have memorabilia and a warm welcome at every turn.
Responsible for all aspects of the guest experience at our venues, our Hospitality division aims to deliver a five-star dining experience throughout our partner roster, elevating guest expectations for their culinary journey at a Legends venue. In addition, our merchandise shops don’t simply sell hats and t-shirts. We create a unique and powerful retail experience that deepens the connection with the fan and guest. Some of the top venues that we operate in includes AT&T Stadium, Yankee Stadium, Banc of California Stadium, Angel Stadium, Golden 1 Center, Los Angeles Memorial Coliseum, Sofi Stadium, UFC, nearly 40 Live Nation venues, and more.
THE ROLE
The Regional Vice President is responsible for leading the execution of an efficient, effective, and profitable regional operation under the leadership and direction of the Vice President, Legends Hospitality. The individual will be responsible for the development, implementation, and enforcement of corporate standards with regards to guest experience, operations, talent development, financial performance and culinary innovation. This individual will maintain strong relationships with and will be a source of inspiration for our hospitality partners, associates and management teams.
RESPONSIBILITIES
Responsibilities include but are not limited to:
- Responsible for multi-unit operational budget, manage monthly P&L statements and ensuring that all financial reporting is accurate.
- Maintain strong working relationships with the client and business partners by providing leadership and direction for concessions, premium services, and merchandise operations.
- Maintain and Oversee management personnel to include developing, promoting, counseling, and performance evaluations.
- Establish prices and portions for products and services within approved fiscal plan.
- Ensure unit compliance with federal, state, local, and Legends regulations regarding sale of alcohol, OSHA, payroll, employment and EEO guidelines.
- Facilitate all union contracts and interact with union leadership to maintain a positive work environment.
- Verify, prepare and submit reports/monthly projections as required as well as ensure effective systems for cash, inventory and payroll procedures are in place.
- Work closely with multiple sub-contractors to ensure all needs are met, and terms of the contract are followed.
- Develop yearly operational budgets.
- Perform other related duties, tasks and responsibilities as required.
QUALIFICATIONS
To perform this job successfully, the successful candidate must be able to perform each essential duty above at the highest levels and evoke creative talents. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- The ideal candidate will have a bachelor’s degree with a minimum of 10 years leadership (including P&L) experience in the contract foodservice industry, preferably in premium services, catering and concessions environment for a sports and entertainment venue.
- Proven ability to hire, assess, develop and grow high performing talent.
- Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment.
- Strong commitment to delivering a high-level of customer and client service with demonstrated initiative, leadership, and management skills
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