RETAILER CONTRACTING SENIOR ANALYST - 36000050

Requisition No: 850905 

Agency: Department of Lottery

Working Title: RETAILER CONTRACTING SENIOR ANALYST - 36000050

 Pay Plan: Lottery Exempt Serv

Position Number: 36000050 

Salary:  $40,170.00 

Posting Closing Date: 04/18/2025 

Total Compensation Estimator Tool

RETAILER CONTRACTING SENIOR ANALYST

FLORIDA DEPARTMENT OF THE LOTTERY – DIVISION OF RETAILER CONTRACTING

*Internal-Only Opportunity*

 

 

 

AGENCY BENEFITS:

If hired, as employee of the Florida Lottery, you will be provided the benefits listed below:

• Approximately 97.5% of the premium for health insurance
  • Individual (~$8/month) or Family (~$30/month)
• 100% of the premium for individual or family dental insurance
• 100% of the premium for basic life insurance
• Employer contributions to the Pension Plan or Investment Plan; contribution levels will vary based upon Pay Plans.

 

 

GENERAL POSITION DESCRIPTION:

 

This is a professional administrative position of significant scope and complexity, requiring independent judgment and the performance of technical, analytical and customer service functions relating to the review and approval of applications for new and existing retailer contracts, and the collection of outstanding payments due to the Florida Lottery. Under the general supervision of the Retailer Contract Supervisor, the incumbent assigned to this position is responsible for assisting the Supervisor in training, motivating, directing, and evaluating subordinates, as well as handling requests and inquiries from Lottery Retailers, Executive Managers, District Office personnel and other divisions within the Lottery. Leads by example, identifies opportunities to operate more efficiently and effectively, cultivates a collaborative work environment.

 

ESSENTIAL DUTIES:

• Responsible for ensuring information pertaining to the Lottery’s Responsible Gaming program, including the No Underage Play and Play Within Your Means messaging, is disseminated to division/unit employees for use in daily operations and interactions with our retailers and players.
• Assists the Retailer Contracting Supervisor in building, developing, and managing the team to ensure the successful implementation of customer service strategies and effective customer relations.

• Serves as a role model and leads others in the following areas: communication, team building, coaching and conflict resolution.
• Communicates priorities, goals, procedures, changes, and general information to employees, both individually and in meetings. Assists in monitoring and adjusting workload of employees as required. Serves as back-up, performing employee job functions when necessary.
• Assists the Retailer Contracting Supervisor in performing and directing duties associated with the processing of retailer applications, contract renewals, officer changes, and location changes.
• Assists the Retailer Contracting Supervisor in reviewing employee work products for accuracy and completeness.
• Performs and directs the processing of retailer applications for Corporate Account Retailers. Consults with Corporate Retailers, Lottery Sales Executives, and Field Sales Managers concerning retailer acquisitions, mergers, and ownership changes to ensure retailer contracting requirements are met.