Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

Job Description

By joining one of PNC’s Development Programs, you can explore your potential through hands-on experience in a professional environment. This is an excellent opportunity to begin exploring your career goals, in addition to growing your skills in key areas. The goal of PNC’s Development Program is to move analysts and associates from development roles into production roles in one of PNC’s lines of business.

During the 18-month program, associates will gain exposure to the full lifecycle of a particular line of business products and processes to best understand change and impact on the firm, its customers, and shareholders. The Business Solutions & Delivery  Development Program is focused on developing high performing individuals that can contribute to the business unit’s success.

Associates will participate in a comprehensive learning curriculum, interact with senior management, and partake in a robust mentorship program. By working with seasoned professionals, associates will participate in solving real life banking problems.

Business Solutions & Delivery associates will gain the foundational knowledge in PNC’s leadership Development, process improvement, data analysis, writing requirements, testing, data visualizations, and building effective presentations/business cases. Additionally, associates can expect to gain a sufficient understanding of how operations function holistically across PNC.

Retail and Home Lending organizations support PNC’s consumer and home lending products and credit functions in originating and servicing consumer loans. Departments participating in the program work to improve Retail and Home Lending  processes that could include process design, risk/control mapping, root cause analysis, testing and robotics process automation.

Upon the successful completion of the Business Solutions & Delivery Development Program, graduates are typically placed in an individual contributor Process Improvement, Business Analyst or Business Experience Planning and Admin role based on associate performance and business need.

Opportunities are located in Pittsburgh, PA, Cleveland, OH and Brecksville, OH; Additional locations post-program may be available throughout PNC’s footprint based on business need.

Learn more about PNC’s Development Programs on http://www.pnc.jobs/students.

Job Profile:

• Performs or assists the core activities of the group by applying knowledge learned to drive business results (e.g., process support, internal client interaction, or supporting internal projects). Works under supervision and may have limited approval and/or exception authority.
• Participates in social learning within the organization (e.g., identifies and networks with business representatives and peers, participates in mentoring, job shadowing and community outreach).
• Participates in formal learning (e.g., classroom, web-based, or virtual) and completes related activities and projects.
• Supports the internal and external customer experience by providing excellent service; takes accountability and ensures problem resolution.

Preferred Education and Experience:

• Preferred business relevant majors (e.g., Business Management, Finance, Economics, Marketing, Math, Statistics, Supply Chain & Logistics, Operations Management)
• Minimum GPA 3.0

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required <