Franchise Business Consultant - Jimmy John's

RESPONSIBILITIES

• Achieve the operations and business performance goals for their portfolio of Franchisees, as set by their regional operations leader
• Facilitate Annual Planning and Franchise Business Review process with Franchisees to assess performance based on previous goals and commitments, and to align on future goals and commitments
• Align priority areas with Franchisee to drive the business in sales, profitability, and network growth, while delivering a safe and consistent brand experience
• Develop plan to coach Franchisee, through regular check-ins, to follow-through on commitments
• Track and review on-going data and analytics to guide Franchisee actions toward their goals, commitments, and plans
• Interpret data to provide coaching and recommendations on priorities for Franchisee to address
• Follow up on Franchisee commitments and monitor data to check progress
• Support Franchisees in understanding the processes for remodeling and building new restaurants
• Align with the construction team and the Franchisee, monitor the milestones, and hold the Franchisee accountable to ensure that completed facilities meet required operational specifications
• Provide support during all remodel and new store openings
• Facilitate communications between Franchisee and applicable cross-functional partners based on Franchisee’s individual goals and opportunities in pursuit of safe and consistent brand experience, same-store growth, and preparations for unit growth
• Participate and work “as-needed” with the Field Marketing Team on updates for operations initiatives and new marketing product and promotion rollouts
• Monitor and support the execution of local, DMA and regional marketing plans
• Perform evaluations on restaurants as needed based on the Franchisee Business Review process or other indicators
• Partner with Field Training Team to coordinate training support to the franchisee
• Ensure the effective use of G&A expenses within parameters set by regional leads
• Complete all responsible administrative functions and requirements of the position in a timely manner

EDUCATION AND EXPERIENCE QUALIFICATIONS

• Minimum High School or GED
• Preferred 4 Year / Bachelor’s Degree or equivalent
• Preferred Minimum – 5 years in supervisory management or district level multi-unit operations
• Prior leadership experience

REQUIRED KNOWLEDGE, SKILLS or ABILITIES

• Good oral and written communication and interpersonal skills
• Excellent organizational skills – able to effectively manage time, plan, and work independently with minimal supervision
• Must be able to build credibility and trusting relationships with internal and external stakeholders
• Able to develop and execute plans to drive results
• Able to use data to inform decisions
• Able to bring people together to solve problems
• Resourceful and highly adaptable to changes in direction; can effectively adapt to different situations and personalities
• Curious with a desire for continuous learning
• Thorough understanding and knowledge of restaurant operations
• Sound business and financial acumen
• Skilled at consultation and strategic coaching
• Compliance orientation
• Big-picture orientation
• Innovation and creativity

Employees (and their families) may elect to be covered by medical, dental, vision, and basic life insurance, and can enroll in our company’s 401K plan. Employees receive a PTO plan plus up to 13 paid holidays throughout the calendar year and are eligible to participate in the company bonus program. 

 

Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide.

We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.