Senior RevOps Specialist

About Remote

Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you’re interested in adding to the mission, scroll down to apply now.

Please take a look at remote.com/handbook to learn more about our culture and what it is like to work here. Not only do we encourage folks from all ethnic groups, genders, sexuality, age and abilities to apply, but we prioritize a sense of belonging. You can check out independent reviews by other candidates on Glassdoor or look up the results of our candidate surveys to see how others feel about working and interviewing here.

All of our positions are fully remote. You do not have to relocate to join us!

What you bring

• Minimum 5 years of relevant experience and a solid understanding of revops operations
• Excellent problem solving, project management, interpersonal and organizational skills
• SaaS and B2B experience preferred
• Deep SFDC expertise and knowledge of enterprise SaaS tools
• Strong analytical ability and able to prioritize multiple projects
• You share our values, and work in accordance with those values
• You enjoy being a champion and take full ownership from conception to execution.
• You bring passion, adaptability and attentiveness to the table.
• You possess a good understanding of the sales cycle and sales processes, an eye for detail, and have a drive to make things more efficient, repeatable and scalable.
• Experience working remotely is considered a plus (preferred)
• Previous experience working for a global startup (preferred)
• Experience working in global HR industry (preferred)

Job Responsibilities

• Identify opportunities for process automation and optimization, focusing on scalability and significant growth.
• Develop and implement lifecycle processes, policies, and metrics to support customer outcomes and business growth. This includes defining appropriate touch points, both human-led and digital, throughout the customer journey.
• Ensure smooth transitions from new business acquisition to account management to enhance customer experience and satisfaction.
• Lead initiatives focused on generating new business opportunities, including developing a prioritization framework to boost sales.
• Work with other departments to improve integration between Salesforce and other crucial systems like HubSpot, Leandata, and Vitally.
• Monitor process adoption, data compliance, and governance.
• Maintain and advocate for communication best practices within sales and revenue operations functions.
• Document and create a knowledge repository for first-tier sales support.
• Maintain data integrity within customer records in Salesforce and other systems.
• Develop best practices to align sales data quality with company initiatives.

Practicals

• You'll report to: RevOps Lead
• Team: ROPSA
• Location: Anywhere
• Start date: As soon as possible

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The base salary range for this full-time position is between $22,900 USD to $77,200 USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for t