Senior Director - Solution Area Specialists Leader -Biz Apps
MicrosoftAbout the role
Microsoft is hiring a Senior Director - Solution Area Specialists Leader -Biz Apps to leverage global resources to connect partner ecosystems and create new market opportunities. As the spokesman for Microsoft at external events, you establish standards for customer and partner experiences. You oversee the end-to-end business across geographical regions, ensuring your team meets sales targets and operational standards while maintaining the health of metrics within the assigned territory. You interact with Corporate leadership and executive-level stakeholders to garner support for your team and geographical regions. Additionally, you develop strategies to position Microsoft products, solutions, and/or services against competitors.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
People Management
- Managers deliver success through empowerment and accountability by modeling, coaching, and caring.
- Model - Live our culture; Embody our values; Practice our leadership principles.
- Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn.
- Care - Attract and retain people; Know each individual’s capabilities and aspirations; Invest in the growth of others.
Sales Execution
- Brings impactful industry insights into customer engagements and helps close deals with customers and coaches and influences others internally on how to do this. Influences Microsoft's strategic direction across various markets. Acts as a thought leader in digital transformation across solution areas to advise customers. Leads a virtual cross-organizational team to drive strategic projects and high impact solution sales deployments that enable digital transformation and deliver business value. May lead partner integration into account/territory planning and customer engagements.
- Leads a team to support the account teams and drive conversations with strategic/high-potential customers. Facilitates stakeholders (e.g., Customer Success team unit, account-aligned team unit, Specialist Team Unit, One Commercial Partner organization) to build pipeline across territories. Sets practices on social selling and guides others on how to do this, and drives consistency across domains/regions. Applies Microsoft's sales process (MSP) to determine the quality of the opportunity and whether to proceed, and educate the customers on how to address their needs.
- Coaches their team to collaborate with partners and other internal teams (e.g., Technical Sales Professionals, Global Black Belts). Leads with technical and industry insights on how to grow the strategic customer business.
- Guides their team on communicating with customers to understand their business needs or facilitates customer interactions to assess customer needs. Provides direction/guidance on the development of solutions across regions. Helps the team create vision for the customers and develop plans to drive sales.
- Coaches their team and/or other teams (e.g., ATU, STU) on id
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