At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

This role is based in Lafayette, CO. It is NOT open to remote. This is an ON-SITE role.

Careers that Change Lives

This position has the responsibility and authority to provide logistical, administrative, and decision-making support for the Navigation Access Center (NAC).  Responsible for the coordination and scheduling of all capital and disposable products managed by the NAC, system logistics, and system transportation. Also responsible to update and maintain the regulatory database and NAC department databases.  Strive to improve customer satisfaction levels throughout our organization.  Assist with data gathering, quality compliance and input to the program’s processes to ensure a functional and effective evaluation or case at each site.  Interfacing with all levels of the organization as necessary will be required.  Maintains document and data management processes for revenue generating opportunities. Compiles and reports operational and financial metrics relevant to the field Sales and Services organization.  

Responsibilities may include the following and other duties may be assigned.

• Communicate with Field Sales, Marketing and Education organizations to help gather all information needed to schedule system evaluations, demos, hospital in-service training, meetings and tradeshows.
• Communicate with Field Sales organization to ensure compliance with internal processes.
• Assists Sales Operations Team with daily production management including, scheduling and prioritization issues.
• Contributes to quality improvement processes (data retrieval and trending reports).
• Assists and may lead ongoing training to employees, customers and technicians for future development.
• Assists Sales Operations Supervisor to ensure proper training and training guide lines, materials, and procedures are followed by production personnel on the production floor
• Assists in the development, implementation, and administration of program/project initiatives of Field Sales and Services.
• Assist the Sales Operations team with reporting and metrics.
• Provides Back up coverage for Supervisor in meetings.
• Performs duties in compliance with environmental, health and safety related site rules, policies or governmental regulations.
• All other duties as assigned.
• Travel requirement: Less than 10%

Must Have: Minimum Requirements

• Minimum of 4 years of relevant experience

Nice to Have

• Proven leadership abilities.
• Extensive knowledge of enterprise applications used within the department (i.e. SalesForce, SAP).
• Proficient in the use of PC applications including Microsoft Office suite.
• Proven ability to prioritize workload and meet deadlines.
• Independently performs specialized function-related administrative tasks.
• Proficiency in Salesforce
• Previous customer service experience

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation
 

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

Salary ranges for U.S (excl. PR) locations (USD):$52,400.00 - $78,600.00

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MI