Partner and OEM Account Director

About Tekion:

Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.

*this role is required to be 3 days on-site in the metro-Detroit area

Job Description

As a SaaS Salesperson and Account Manager for the automotive OEMs, you will be responsible for driving new business acquisition, managing client relationships, and ensuring customer success through the full lifecycle of engagement. You will work closely with key decision-makers in the automotive manufacturing space to understand their business needs and align our software solutions to deliver measurable outcomes. This role combines both sales and account management responsibilities, allowing you to engage with clients from the initial sale through ongoing post-sales support.

Key Responsibilities

• Lead Generation: Identify and qualify new sales opportunities through a combination of outbound prospecting, inbound leads, referrals, and networking within the automotive manufacturing sector.
• Sales Presentations & Demos: Conduct detailed product demonstrations and presentations to potential clients, showcasing how our SaaS solutions
• Consultative Selling: Engage with prospects to understand their needs, challenges, and business goals. Develop tailored proposals and solution roadmaps to address client-specific requirements.
• Negotiation & Closing: Lead negotiation discussions and close sales by positioning the value of our solutions and services effectively, overcoming objections, and aligning solutions with business goals.
• Sales Reporting: Track and report on sales activities, pipeline progress, and revenue forecasts using CRM tools (e.g., Salesforce).
• Client Onboarding: Assist the onboarding process for new clients, ensuring a smooth transition from sales to implementation, working with internal teams to set clear expectations and timelines.
• Relationship Building: Develop long-term relationships with key stakeholders at client organizations, serving as a trusted advisor and point of contact for all client needs.
• Account Growth: Proactively identify upsell and cross-sell opportunities within existing accounts. Present new features and services that align with clients’ evolving needs.
• Customer Retention: Help monitor customer satisfaction, address any concerns or challenges, and implement strategies to ensure high levels of customer retention and renewal.
• Client Support: Collaborate with the customer support and technical teams to resolve any post-sale issues and ensure the client is leveraging the platform to its full potential.

Skills and Experience

• 8+ years of experience leading a large portfolio of SAAS clients
• 5+ leading direct reports at a Director level
• Extensive experience leading projects through the full lifecycle
• Proven track record of building and managing strong teams
• Demonstrated ability to meet financial and operational targets
• Experience in vendor management

Preferred

• Master’s degree in a technical field or other relevant fields preferred

Perks and Benefits

• Competitive compensation and generous stock options   
• 100% employer-paid top-of-the-line medical, dental and vision coverage  
• Great benefits including unlimited PTO, parental leave and free snacks and beverages  
• The opportunity to work with some of the brightest minds from Silicon Valley’s most dominant and successful companies   
• Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper    
• Work on the latest and co