Scheduled Hours

37.5

Position Summary

The Service Coordinator ensures operational continuity and service excellence by acting as a central liaison among internal stakeholders, vendors, and contractors. This role will assist the Operational Excellence Lead in overseeing administrative operations, space and asset management, IT and facilities support. The Service Coordinator will assist with reviewing departmental workflows, to ensure smooth execution of special projects and large-scale events. By maintaining efficient processes and clear communication, the position supports strategic alignment and high-performing service delivery within the School of Public Health to align with university-wide policies and procedures.

Job Description

Primary Duties & Responsibilities:

• Supports school in all non-academic operations, including partnering with university-wide financial, HR, and compliance functions; ensures the school is in alignment with university policies, facilitates onboarding and training, and maintains accurate personnel and departmental records.

• Reviews the execution of departmental activities, forecasting, and expense processing; manages work-study funding and grant budget entries, supporting the Operational Excellence Lead to help them  ensure financial accuracy and regulatory compliance with the finance team.

• ​Provides day-to-day support and partnership with administrative staff; coordinates workload distribution, monitors performance, conducts regular meetings, and supports staff development and organizational efficiency.

• Supports the Operational Excellence Lead in their role as the department liaison to IT, Facilities, and building services; oversees office equipment, asset inventory, space planning, and resolution of infrastructure-related issues to maintain operational continuity.

• Leads coordination of departmental events, academic conferences, special projects, and large meetings; manages logistics, vendor communications, and ensures smooth execution aligned with strategic goals.

• Performs other duties as assigned.

Working Conditions:
Job Location/Working Conditions

• Normal office environment

Physical Effort

• Typically sitting at a desk or table

Equipment

• Office equipment

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications:

No specific certification is required for this position.

Work Experience:

Relevant Experience (5 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.

Preferred Qualifications

Education:

Bachelor's degree

Certifications:

No additional certification beyond what is stated in the Required Qualifications section.

Work Experience:

No additional work experience beyond what is stated in the Required Qualifications section.

Skills:

Detail-Oriented, Event Management, Interpersonal Communication, Microsoft Excel, Microsoft Outlook, Multicultural Environments, Oral Communications, Organizing, Team Leadership, Written Communication

Grade

G09-H

Salary Range

$23.37 - $36.19 / Hourly

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

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