Supervisor - Quality & Continuous Improvement

At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We’re working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our diverse team of problem solvers as we add new chapters to the history of spaceflight!  

Safety, Quality, and Mission Assurance: This role is part of the Safety, Quality, and Mission Assurance team. This team is focused on monitoring and assessing processes that guide Blue Origin’s design, manufacturing, and operations, ensuring system safety engineering, environmental health, and safety, product integrity, and continuous improvement processes.

New Glenn: This role supports the development and operations of New Glenn, a single-configuration, heavy-lift orbital launch vehicle capable of routinely carrying people and payloads to low-Earth orbit, geostationary transfer orbit, cislunar, and beyond. Its first stage is fully reusable, and the vehicle was designed from the beginning to be human-capable.

At Blue Origin, we are seeking a proactive Quality Control Supervisor to lead the validation of our aerospace components against strict engineering requirements, procedures, and standards. In this pivotal role, you will manage and oversee the dedicated team responsible for performing routine and specialized inspections, tests, and audits on diverse parts, assemblies, and finished products. Your remit includes ensuring adherence to the highest benchmarks defined by our precision engineering standards, where every component is expected to meet rigorous space-grade quality specifications. Tasked with seamless enforcement of quality standards, you will lead thorough inspections following established practices, utilizing a range of measuring tools, to ascertain conformity with detailed engineering blueprints and documentation. You will be at the forefront of establishing, implementing, and supervising inspection protocols, improving inspection processes as needed to realign with the cutting-edge developments in aerospace quality.

A key part of your role involves leveraging data and trend analysis to identify recurring defects or nonconformance patterns. Proactively analyzing these trends, you will accurately pinpoint systemic issues, which will form the basis of comprehensive reports and recommendations shared with Quality Engineers and management teams. By doing so, you will contribute significantly to continuous improvement initiatives, preventing future quality issues and enhancing the integrity of Blue Origin’s product line.

In order to maintain Blue Origin’s unwavering commitment to excellence, you will coordinate equipment calibration, champion the precise documentation of insights gleaned from quality testing, and verify adherence to statistical process controls. Your strategic approach to trend analysis, coupled with a robust feedback loop with the engineering and quality teams, will elevate our quality standards, thereby fostering Blue Origin’s mission to build a future where millions can live and work in space.

Special Mentions

• Relocation provided
• B Shift position 2:00pm - 10:30pm, Monday - Friday

Responsibilities include but are not limited to:

• Supervise quality assurance dimensional inspection personnel in day to day operations
• Conduct performance reviews of employees
• Responsible for establishing work station assignments, employee training, overtime assignments and back-up for absent employees
• Identifies inspection processes or procedures that could benefit from process improvement or efficiency optimization and approves the implementation of changes.
• Maintain and communicate inspection status to ensure meeting customer expectations
• Provide first level escalation support to employees regarding HR issues (employee relations, worker’s compensation, disciplinary actions, time cards, PTO requests)
• Identifying Continuous Improvement opportunities and implementing change to improve process, reduce cycle and setup times
• Maintain shop measuring equipment calibration program ensuring all relative equipment is calibrated according to schedule
• Support quality management system policies and procedure documentation, assess compliance to company and industry standards, initiate and lead continual improvement and Lean manufacturing initiatives.
• Understand the department KPI’s metrics to improve performance
• Maintain all shop programs. These programs include 5S, Lean, Cleaning and Safety
• Ensure all team membe