Sr Manager, Field Effectiveness

Career Category

Sales & Marketing Operations

Job Description

HOW MIGHT YOU DEFY IMAGINATION?

If you feel like you’re part of something bigger, it’s because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of.

Sr Manager, Field Effectiveness

Live

What you will do

The US Field Excellence team provides guidance and support to the sales organization by optimizing the field experience through Field Effectiveness, Incentive Compensation, Field Operations, and Field Systems and Capabilities Transformation.

Let’s do this. Let’s change the world. In this vital role as the Senior Manager, Field Effectiveness, you will play a crucial part in coordinating and leading projects to ensure the field sales force operates with high efficiency. You will support the Directors and Associate Directors in implementing strategies and initiatives that drive field effectiveness and ensure cohesive execution across the team.

Flexible Commuter role to Thousand Oaks, CA or Deerfield, IL office. You will work on-site 2 to 3 days a week.

• Assist in the integration and alignment of field effectiveness initiatives, ensuring seamless coordination and communication within the team and with cross-functional partners
• Implement decisions to increase the effectiveness of field forces through regular complex analysis, optimization of business processes, and the use of effective tools and techniques
• Identify issues and opportunities related to sales fundamentals, and work with stakeholders to propose and align on SFE initiatives to build sales fundamentals and improve sales productivity within your business unit
• Independently manage and coordinate special projects and initiatives (e.g., Sales Force size & structure, launch readiness, Pilot test and learns) to drive field force productivity and efficiency
• Support the development and execution of field effectiveness strategies and programs, implementing tactical plans that enhance sales force performance
• Collaborate with US Analytics, Reporting, and other key stakeholders to develop robust sales force metrics and dashboards; regularly assess field performance metrics to identify areas for improvement
• Lead cohesion team meetings to ensure that all initiatives and changes are effectively managed across operations, reporting, incentive compensation, and field systems teams
• Facilitate the execution and pull-through of field force projects by working closely with regional leadership (RSDs, RBMs), including customer targeting, field reporting, field alerts/suggestions, omnichannel/digital, and field transformation
• Monitor industry trends and marketplace developments to stay ahead of the competition and adapt capabilities to changing business needs

Win

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The field effectiveness professional we seek is collaborative leader with these qualifications.

Basic Qualifications:

Doctorate degree and 2 years of sales analytics, field effectiveness or life sciences management consulting, and/or field sales within the pharmaceutical or biotechnology industry

OR

Master’s degree and 4 years of sales analytics, field effectiveness or life sciences management consulting, and/or field sales within the pharmaceutical or biotechnology industry

OR

Bachelor’s degree and 6 years of sales analytics, field effectiveness or life sciences management consulting, and/or field sales within the pharmaceutical or biotechnology industry

OR

Associate’s degree and 10 years of sales analytics, field effectiveness or life sciences management consulting, and/or field sales within the pharmaceutical or biotechnology industry

OR

High school diploma / GED and 12 years of sales analytics, field effectiveness or life sciences management consulting, and/or field sales within the pharmaceutical or biotechnology industry

Preferred Qualifications:

• Critical Thinking: Strong analytical skills to diagnose business issues and incorporate into development or adjustment of strategies, plans and tactics to achieve business objectives
• Planning and Process Optimization: Ability to assess current sales operations, identify challenges and/or opportunities, and implement improvements
• Data Analysis and Reporting: Ability to collect, process, and