Associate Solutions Engineer

Every day we tackle new and exciting challenges to empower developers to build modern cloud, mobile, and edge applications that deliver a premium user experience. Couchbase delivers unmatched performance, scalability, flexibility and financial value across cloud, on premises, hybrid, mobile and edge deployments. The database market is undergoing a generational shift and is one of the largest market opportunities in enterprise software due to big trends like the need for digital transformation, acceleration to the cloud and innovation at the edge. Join Couchbase to be a part of a greater change. Here you’ll have the opportunity to learn and grow with some of the most innovative, passionate and humble individuals in the database industry.

We are looking for Associate Solutions Engineers to support the rapidly growing Couchbase user community and help drive customer success. Our Solutions (Pre-Sales) Engineers are the primary technical field experts, responsible for actively driving and managing the technical part of a sales engagement. This includes explaining NoSQL advantages, how Couchbase works and can be used to solve the customer’s problem, all with a good dose of getting customers excited about using this new approach for fast & scalable databases.   Whenever customers do a POC or hands-on evaluation, our Solutions Engineers help drive these by answering their questions and troubleshooting, so you will be hands-on with technology.

• Show customers how to solve their problems and meet their requirements with Couchbase and get them excited about NoSQL database technology
• Work closely with the sales team on account strategy and identifying additional opportunities in existing accounts
• Ensuring the success of customer PoC/Pilots through effective management of acceptance criteria and issue escalation/resolution.
• Developing and delivering exceptional company/product presentations and demonstrations
• Work with all technical levels (managers architects and developers) to explain Couchbase and its uses
• Be the technical product expert for customers and stay up-to-date on the NoSQL competitive landscape
• Work with Product Management and Engineering to provide feedback from the field and represent the customer perspective
• Identify and write internal and external technical collateral, like typical deployment architectures or best practices

Preferred Qualifications

• BS in Computer Science, Engineering or equivalent experience
• Presentation skills with an ability to present technical solutions concisely to customers or potential customers
• Outgoing personality and confident in talking to people with differing backgrounds (Developers, Architects, Database Admins)
• Proactive in engaging with customer
• Passion for diving into technical issues and solving customer problems
• Enjoy a fast-paced startup environment

Desirable Qualifications

• Linux experience as a development platform and basic administration.
• RDBMS experience including schema modeling, performance tuning and configuration
• Public/Private Cloud experience as a development platform and basic administration.
• Programming/development experience (Java, .NET, C, C++, Go, Node.js, PHP, Python, Scala).
• Familiarity with SQL and NoSQL databases is a big plus.
• Track record of Open Source contributions
• Working knowledge of version control systems (e.g. Git, Subversion, CVS).
• Awareness of Open Source software development practices.
• An understanding of functional programming would be helpful but not essential.

 

The anticipated starting base pay range for this role is listed below. Base salary is not the only component of our competitive total rewards package - you may also be eligible for bonus, commissions, equity, and other benefits as described below. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location.Base Pay Range$115,000—$122,000 USD Why Couchbase? Modern customer experiences need a flexible cloud database platform that can power applications spanning from cloud to edge and everything in between. Couchbase’s mission is to simplify how developers and architects develop, deploy and consume modern applications wherever they are. We have reimagined the database with our fast, flexible and affordable cloud database platform Capella, allowing organizations to quickly build applications that deliver premium experiences to their customers– all with best-in-class price performance. More than 30% of the Fortune 100 trust Couchbase to power their modern applications and build innovative new ones.