Staff Software Engineer

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

We are the HR Service delivery group are currently seeking an exceptional Software Engineer to build highly innovative solutions on top of our proven platform-as-a-service (PaaS) product. The successful candidate will work across our applications, delivering new functionality, new products and work across the entire lifecycle from design through go live.

What you get to do in this role:   

• Own and drive feature delivery through requirements gathering, design, implementation, unit testing and automation phases.
• Write rich web components, build performant and scalable applications.
• As a staff engineer you’ll lead a scrum team and drive feature direction an design and be the goto person for assisting in solving complex problems. Find the gaps we need to fill and help us level up through product improvement, technical enrichment, training, etc.
• Provide timely world class support that delights our customers.
• Mentor and help others grow as successful engineers

Qualifications

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• 8+ years of experience designing & implementing highly interactive UI for high volume, scalable and robust web applications
• 8 years of related experience with a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3 years experience; or equivalent experience.
• Solid programming skills in JavaScript and Java
• Experience building reusable components with JavaScript libraries such as React, Polymer, AngularJS, Vue.
• Solid experience with databases, building and consuming REST APIs and performant, scalable and robust design
• Exceptional trouble shooting, analytical, and problem-solving skills
• Experience writing user interface unit tests, profiling, and code tuning
• Bachelor’s/Master's degree in Computer Science or a related discipline

• Some product features the team has built:

FD21

For positions in this location, we offer a base pay of $149,800 - $262,200, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

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