Fraud Analyst (Temporary)

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit www.igt.com.

Summary

IGT is seeking a Payment Services Fraud Analyst to join our Cashless Payments Team based in Providence, RI. Reports directly to the Manager of Fraud and Risk Services, Payment Services.

This is a temporary role anticipated for 6+ months (not benefits eligible) and hybrid onsite 2-3 days per week at our Providence, RI office.

 

Responsibilities

• Perform operational tasks found by policies and procedures related to fraud management
• Support in-depth data analysis, validation, and investigation as needed using multiple systems including payment gateway, KYC and geolocation portals, consolidating data, and manually manipulating large sets of data using Excel
• Generate ad-hoc reports as required in a timely and accurate manner
• Support a variety of account and payment administration tasks relating to daily finance and client support queries
• Undertaking operational risk management duties primarily focusing on game play reviews, regulatory review procedures, card-present and card-absent fraud, payments fraud, and operational fraud
• Identify payment and fraudulent activity trends and make recommendations on appropriate changes in order to minimize identified risk
• Ensuring key security and risk objectives are met by effective management of company and third-party risk tools
• Managing player accounts including fund transfers, account privileges, payment requests etc.
• Responding to and disputing potential chargeback transactions, reporting and tracking dispute resolution
• Additional duties as required

Qualifications

• Knowledge of MS Office Suite including Excel and PowerPoint
• A standout colleague who enjoys researching and has a strong desire to learn
• Personal energy to proactively address situations and follow a positive approach, resilience in front of change and obstacles
• Excellent communication skills, with the ability to understand business needs and interact at all levels of the business
• Analytical, well organized, and thorough

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership

 

#LI-CK1

#LI-RG1

IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, and any other personal attributes protected by federal, state, or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.
 

At IGT, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $44,450-$103,002. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.
 

Base pay is only one part of our