High School Patient Care Intern

The High School Patient Care Intern (HSPCI) completes patient care activities and provides clerical support as delegated by the RN

• Hospitality Rounds
  • Water pitcher with fresh water and ice (confirm with RN that ok for pt to drink)
  • Ask if would like another blanket
  • Incentive spirometer at bedside (confirm with RN that pt needs one)
  • Tissues within reach
  • Personnel equipment within reach (phone, walker, shoes/slippers, robe, glasses, hearing aids, dentures)
  • Ask if would like coffee/tea/food (confirm with RN before offering)
  • Help patient order meals
  • Distribute patient mail and newspaper
  • Clean-up room:
     ◦ Pick up garbage on floor
     ◦ Declutter by putting things away
     ◦ Small trash bag on bedside table
• Companion Role
  • Converse with patient
  • Use activity cart for delirious patient
• AM Care Set-Up (partner with UAP to determine which patients need which supplies)
  • Distribute linen pack to every room (unit specific)
  • Distribute supplies for bath (warm wipes, toothpaste, toothbrush, comb, razor, shaving cream)
• Admission
  • Set-up empty room for admission (unit specific)
• Restock
  • Warming cabinet with bath wipes; rotate stock
  • Yellow isolation caddies
  • Patient Room
     ◦ Non-sterile gloves
     ◦ Ambu bag at bedside
     ◦ Flowmeter
     ◦ Suction head
     ◦ Unit specific items
• Audits
  • White board audit
     ◦ Name of RN and UAP; if missing, add them
     ◦ Today’s date; if missing, add date
     ◦ Name of team; if missing, add team’s name
• Clean equipment (ask UAP how to clean if forget)
  • BP machines
  • Thermometer (temporal)
  • Glucometer
  • IV Pumps
  • Telemetry boxes
  • WOW and WOW stands
  • Desk top computers
• Make unit-based packets
  • Admission packets
  • Other as defined by unit
• Volunteer Cart
  • Get volunteer cart from volunteer services and round on the unit
• Assist Unit Secretary
  • File paperwork under direction of unit secretary
  • Greet visitors
  • Answer the phone
  • Answer the intercom
• When patient discharged, carry patient belongings to curbside

• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

• Current High School student (rising Senior/Senior) who has completed one year of Health Tech education or a participant of another Workforce Development identified program. (Required) and
• Work Permit Required for students under the age of 18 (Required)

• less than 1 year Entry-level position

• Basic patient care skills. (Preferred proficiency)
• Effective communication with people from varied socioeconomic backgrounds. (Required proficiency)
• Able to organize changing work assignments. (Required proficiency)
• Flexibility. (Required proficiency)
• Patient focused. (Required proficiency)
• Positive, can-do attitude; self-motivated and willing to learn. (Required proficiency)
• Basic computer data entry skills. (Required proficiency)
• Able to communicate effectively in English, both written and verbal. (Required proficiency)