Benefits Training Developer

Title: Benefits Training Developer

State Role Title: Training & Instruction Mgr I

Hiring Range: $62,154-$67,788

Pay Band: 5

Agency: Dept of Veterans Services

Location: Richmond (City)

Agency Website: www.dvs.virginia.gov

Recruitment Type: General Public - G

Job Duties

Serve Virginia’s veterans, their dependents and family members by ensuring they receive the benefits, support, quality care, and recognition they have earned through their service and sacrifice. To design, develop and implement effective training programs for service line employees, which includes identifying training needs, creating engaging instructional materials, coordinating with trainers, coordinating training events, and evaluating the success of training programs to ensure alignment with agency standards, goals and objectives.

Minimum Qualifications

Knowledge of training program management and curricula development. Knowledge in developing, implementing and evaluating training plans. Ability to establish and maintain effective working relationships with agency staff and directors. Ability to communicate effectively both verbally and in writing. Ability to maintain confidentiality. Some overnight travel is required.

Additional Considerations

A combination of demonstrated relevant experience and training is preferred. Considerable experience with training development, web-based training applications, and desktop publishing is preferred. Experience in the veteran’s claims process and current knowledge of Federal and State veterans' benefits, services, laws, and adjudication policies and procedures is preferred.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

 

Contact Information

Name: DVS HR Team

Phone: No Calls

Email: recruitment@dvs.virginia.gov

 

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.