Program Manager - Process Documentation Specialist (Strategic Finance COE)

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

This role can be based in either San Francisco, Sunnyvale, or New York.

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. 

The Strategic Finance Center of Excellence (COE) is a newly formed team focused on centralizing, standardizing, and modernizing key financial operations to unlock scale, accuracy, and strategic capacity across LinkedIn. As we build for the future, this team will act as business process owners, driving design and continuous improvement across high-impact financial workflows such as expense management, accrual processing, and headcount & position management. This team will also support the discovery and adoption of new tools and tackle automation opportunities. 

We’re looking for a driven Process Documentation Specialist to lead the way in creating best-in-class process documentation from the ground up, with the goal of creating best practices, increasing consistency and accuracy, and removing knowledge barriers across finance. 

In this foundational role, you’ll design, develop, and maintain the documentation that supports process alignment and change management across multiple stakeholders. These critical materials will ultimately be used for new hire onboarding and cross-functional team training. You’ll work horizontally across COE pillars alongside subject matter experts, global process owners, and stakeholders from Finance, HR Ops, People Analytics, Controllership, and beyond. 

This is an opportunity to help our company define best practices, enable cross-functional collaboration, and build the backbone of our Strategic Finance knowledge management strategy while facilitating change and continuous improvement at scale. You will play a critical part in reducing operational risk, improving knowledge transfer, and enabling scale as the finance organization grows in complexity. As a founding member, you will spearhead building documentation infrastructure from scratch, with the opportunity to shape governance, standards, and long-term strategy in partnership with your COE colleagues. 

We’re looking for someone who is results-oriented, able to juggle multiple complex workstreams, and comfortable facilitating workshops and training to ensure documentation not only exists but gets adopted and used as intended. 

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. 

Responsibilities 

• Develop and own standardized documentation including Standard Operating Procedures (SOPs), process maps, onboarding guides, and references guides in partnership with business process owners 

• Support cross-functional transformation efforts through high-impact documentation that enables scaling and improved efficiency 

• Collaborate across all COE functions and stakeholders to gather inputs and ensure accurate process representation 

• Juggle multiple workstreams, deadlines, and stakeholder groups with a results-oriented mindset 

• Create documentation that helps drive clarity, consistency, and alignment across teams—especially during periods of transformation 

• Define and implement best practices for content structure, clarity, accessibility, and review cycles 

• Maintain a centralized repository for documentation and define governance for version control, updates, and ownership 

• Conduct regular audits (with assigned business process owners/SMEs) to ensure documentation remains accurate, up to date, and aligned with evolving business processes 

• Facilitate workshops and training sessions to support understanding, user adoption, and long-term adherence to new processes 

• Continuousl