Parts Specialist
Deutz AGAbout the role
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Parts Specialist
Location: Remote - Richmond Virginia Working hours:
DEUTZ is one of the world’s leading manufacturers of innovative drive systems. Its core competences are the development, production, distribution and servicing of diesel, gas and electric drivetrains for professional applications that is used in construction equipment, agricultural machinery, material handling equipment, stationary equipment, commercial vehicles, rail vehicles and other applications.
Job Summary
The Parts Specialist will oversee the Warehouse Operations ensuring DEUTZ has an adequate supply of equipment and parts with the objective of increasing sales and profitability. The Parts Specialist is responsible for picking, packing, shipping, receiving, and storing materials. The Parts Specialist will liaise with the Service and Engine & Parts Sales team, Field Technicians, intern/external customers, and other DEUTZ Power Center and Corporate locations. The ideal candidate must have strong customer service skills while serving as a DUETZ brand ambassador. The role is critical to leading DEUTZ forward in providing quality retail parts and materials while maintaining competitive quality targets.
ESSENTIAL DUTIES & RESPONSIBILITIES:
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Sustain and grow $2,000,000 in annual part sales.
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Maintain appropriate inventory stocking levels.
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Receive and process customer parts orders.
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Liaise with Operations Manager and technicians to order parts for engine and equipment repairs.
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Assist DEUTZ dealers with the phone, internet, and email parts orders.
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Assist walk-in customers with part sales needs
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Quote Xchange engines to customers and dealers.
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Must be familiar with all phases of warehouse operations and retail parts selling
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Daily housekeeping of warehouse/retail parts counter and service department parts counter.
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Place orders for Engine/Parts stock following SAP guidelines
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Receive and stock freight in hard locations.
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Assemble and stock modification kits.
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Process receiving documents; prepare Bill of Lading / Airway Billing.
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Prepare required paperwork and computer entries within SAP guidelines
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Pick parts/components from stock for production builds
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Perform weekly inventory cycle counts
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Perform annual parts inventory.
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Assist with emergency parts callouts as required by customers.
Supervisory Responsibilities: Individual Contributor (No direct reports)
EDUCATION/EXPERIENCE:
Required
Preferred
Description
X
High School Education
X
Demonstrated Forklift experience
X
Strong knowledge of Diesel engines and their parts.
X
Familiarity with warehouse operations
X
Must possess a valid driver’s license, be insurable by the company, and can operate a company vehicle in accordance with all state and federal laws, company policies, and guidelines.
X
Basic knowledge of (Excel, Word, and Internet skills)
X
SAP experience or comparable ERP System
REQUIRED SKILLS:
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Strong teamwork skills with the ability to work well with others.
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Exceptional attention to detail and follow-through under tight timelines and pre
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