People & Culture Coordinator | Residential Services

People & Culture Coordinator | Residential Services
The People & Culture Coordinator is our version of an air traffic controller. This person is the face of our department; responsible for supporting all administrative functions of the People & Culture team while providing stellar customer service directly to team members employed at our properties. This is a highly administrative position that requires skills in Excel and MS Office. The ideal candidate is a wizard at juggling emails, phone calls and balancing a variety of tasks/systems. The role will report to the Manager of People & Culture and support business leaders at all levels, have a strong solution-orientation and thrive in a fast paced, but amazingly rewarding, fun environment. We are all about hospitality and saying YES!
Let’s start off with the most important part - what’s in it for you:

The Perks
*Eligibility of perks is dependent upon job status
• Hourly Pay Range: $29 - $30 DOE
• Commuter/Parking Allowance
• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)
Our Commitment to you:
“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.
Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

What you’ll do:
The Brass Tacks
• Respond to all team members’ voicemails and emails in a timely fashion
• Responds to unemployment claims as needed
• Supports onboarding activities for new team members at the Seattle Support Center and onsite at residential properties.
• Draft communication materials as requested by P&C leadership
• Assist setting up meetings and appointments for residential leadership
• Responsible for daily, weekly and monthly reports for P&C processes & audits
• Support legal compliance initiatives and maintain appropriate records including monitoring completion of background checks and I-9 documents.
• Conduct data analysis and recommend actions to take to achieve goals
• Provide guidance and consultation to departments on appropriate P&C practices
• Manage assigned projects from beginning to completion
• Assist with team member engagement surveys and recognition activities
• Support property leaders with admin tasks related to our HRIS (Dayforce)
• Support recruitment efforts of residential team including scheduling interviews, conducting phone screens, and referring candidates to alternate open roles.
• Provide support to all functions within the P&C department and Residential team
• Supports long term strategies to enhance P&C service levels
• Perform other related duties as assigned.

The Nitty Gritty
• Excellent customer service skills
• Strong computer skills. Must be proficient with Microsoft Office (Word, Excel, Outlook and PowerPoint)
• Excellent written and verbal communication skills
• Working knowledge of all applicable HR laws, codes, and regulations
• Works well in both team oriented and autonomous environments
• Ability to exercise sound judgment, integrity and professionalism in all transactions, including communicating and working with confidential and sensitive information
• Ability to produce high quality work, be flexible, prioritize business demands, anticipate needs, be proactive, and take initiative
• This role operates on a hybrid schedule, with at least 3 d