Sr Mgr,Project Prog Mgt (IC)

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

About the Role

Join a high-impact team driving innovation and operational excellence across CVS Health’s most strategic projects. As a Senior Project Manager, you’ll lead cross-functional initiatives, manage complex stakeholder relationships, and deliver results that directly shape the future of healthcare.

What Sets Our Team Apart

We’re a group that genuinely enjoys working together—curiosity, laughter, and collaboration are part of our daily routine. We believe the best project managers are people people: you’ll thrive here if you love getting to know your teammates, building trust, and celebrating each other’s wins. We value forward-thinking, creative approaches and have fun reimagining how things can work better—for our colleagues and our customers.

Our Impact

Our team recently stood up a backlog of fully vetted projects with clear estimated savings, enabling us to quickly secure funding for our creative ideas. If you’re energized by seeing your innovative solutions move from idea to funded reality, you’ll find a home with us.

Who You Are

• You’re energized by connecting with others and building strong relationships across teams.

• You bring creativity to problem-solving and enjoy brainstorming new ways to improve processes.

• You find joy in project management and process improvement—not just as a job, but as a craft.

• You’re proactive, adaptable, and eager to shape the future with a team that values innovation and fun.

• You are meticulous about documenting your projects - from ideation to fully-vetted business case to delivery.

Key Responsibilities

• Lead large-scale, multi-disciplinary projects from concept through execution.

• Align project objectives with organizational strategy and business value.

• Build and manage project teams (without direct reports), fostering collaboration and accountability.

• Develop and maintain detailed project plans, timelines, and budgets.

• Proactively identify risks, resolve issues, and communicate status to senior leadership.

• Champion change management and adoption of new processes or technology.

• Mentor and support junior project managers and colleagues across teams.

Required Qualifications

• 7+ years of project management experience in a complex, matrixed organization, preferably in the Health Insurance industry.

• 3+ years of experience in facilitating AI solutions

• Experience leading cross-functional teams (without direct reports) in large, matrixed organizations

• Track record of delivering complex projects with measurable business impact

• Member journey mapping experience

• Proven success leading cross-functional teams (without direct reports) and delivering high-impact results.

• Strong communication, negotiation, and stakeholder management skills.

• Experience with project management tools and data-driven decision-making

Preferred Qualifications

• Demonstrated ability to foster team engagement, psychological safety, and collaboration

• Advanced skills in project management, process improvement, change management, or Lean/Six Sigma methodologies

• Comfort with ambiguity and ability to drive clarity in fast-changing environment.

• Creative problem-solver who enjoys reimagining processes and inspiring innovation

• Strong executive communication and stakeholder influence skills

• PMP, PgMP, or Agile certification (preferred, not required)

We support a hybrid work environment. If selected and you live near a suitable work location, you may be expected to comply with the hybrid work policy. Under the policy, all hires for in-scope populations should be placed into a hybrid or office-based location, working onsite three days a week.

Aetna Service Operations office/hub locations will be discussed with the selected candidate.

Education

• Certification in Project Management (such as PMP) and Process

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