Director, Strategic Partnerships

Overview:

• Workstyle: Remote

• Reports to: VP, Vertical Sales & Partnerships

• Travel Expectations:  Minimal travel; will be determined by business needs and may include occasional trips for key meetings, collaboration opportunities, or area-connected events.

• Physical Requirements/Demands: This is a primarily sedentary, home-based role that requires the ability to remain in a stationary position for extended periods while working at a computer. The role involves regular use of standard office equipment, such as a computer, keyboard, mouse, and telephone. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

What we’re looking for: 

We’re seeking a visionary and growth-oriented leader to architect and scale Custom Ink’s partner ecosystem. In this newly established role, you’ll drive Custom Ink’s evolution into a platform company by leading partnership strategy.

You’ll be responsible for unlocking new revenue streams, enhancing our customer experience, and influencing cross-functional priorities across the business. The ideal candidate will have:

• 5–8+ years in strategic partnerships, channel development, or ecosystem leadership

• Experience designing and launching scalable programs across partner types

• Exceptional stakeholder management skills with a track record of influencing senior leadership

• Team-building and people management experience with a passion for mentorship

• Strong program and project management capabilities and familiarity with CRM, attribution, and partner enablement tools

• Entrepreneurial mindset with analytical rigor and an enterprise-wide lens

Compensation:

We are committed to providing pay transparency and equitable compensation.

• For this salaried, exempt position is $115,000-$215,000 plus a performance bonus targeted at 25% of base salary, tied to individual/company performance and continued retention. Placement within the range is determined by a variety of factors, including but not limited to: knowledge, skills, years & depth of experience, and equity with internal team members. 

• In this role, you will be eligible for equity compensation, aligning your contributions with the company's long-term success.

The perks! 

• Generous Paid Time Off: Recharge with flexible paid time off policies and major paid holidays. 

• Comprehensive Health Coverage: Complete Medical, Dental, and Vision coverage at a low cost through a PPO or HDHP plan to support your and your family’s well-being. 

• Employee Wellness: Access to virtual medical consultations through MDLIVE, and mental health services through some of our preferred partners. 

• Family-Friendly Benefits: Fully paid parental leave of up to 12 weeks, adoption assistance, and family-building benefits. 

• Financial Wellness: Plan for the future with a 401(k) retirement plan with company matching, complimentary life & AD&D insurance coverage, and access to financial planning resources. 

• Professional Development: Grow your career with access to training programs, certifications, and tuition assistance.

What you’ll do: 

In this role, you’ll define and lead the partnership strategy, with ownership over how Custom Ink unlocks growth through strategic relationships. You’ll set a vision for each partnership category, guide day-to-day execution, and lead high-impact initiatives that drive measurable results. 

• Own & Operationalize Strategy – Define the roadmap for each partnership segment and translate high-level vision into actionable, measurable initiatives

• Expand the Ecosystem – Identify, negotiate, and onboard strategic partners that align with Custom Ink’s growth and brand vision

• Drive Revenue Impact – Collaborate with Sales to deliver partner-sourced growth, leveraging CRM and attribution data to refine and accelerate performance

• Scale with Infrastructure – Develop playbooks, enablement assets, and systems to support partner engagement, lead conversion, and repeatable success

• Lead with Influence – Serve as the executive liaison for key partnerships while empowering your tea