Roofing Sales Manager

Company: Venture Home Solar
Location: Stamford, CT (with travel to local branches)
Job Type: Full-Time

Position Overview

Venture Home Solar is seeking an experienced Roofing Operations Manager to lead and support all roofing-related aspects of our residential solar operations. This individual will serve as the company’s subject-matter expert on roofing, partnering closely with Sales, Operations, Project Management, and Customer Experience to ensure every roof is properly evaluated, every roofing project is completed successfully, and every customer receives clear, professional guidance.

The Roofing Operations Manager will help grow roofing revenue by equipping the Sales team with technical expertise, identifying legitimate roof-replacement opportunities, and supporting customer conversations. They will also oversee roofing installations, strengthen pre-installation risk analysis, and help resolve roof leaks and other roofing concerns efficiently and fairly.

The ideal candidate combines strong roofing knowledge with excellent operational, communication, problem-solving, and customer-service skills.

Key Responsibilities

Sales Support and Roofing Expertise

• Serve as Venture Home Solar’s primary subject-matter expert on residential roofing systems, materials, installation practices, warranties, repair options, and replacement requirements.
• Partner with the Sales team to evaluate roofing opportunities and provide accurate technical guidance throughout the sales process.
• Help sales representatives explain roof condition, replacement needs, product options, project scope, and long-term value to homeowners.
• Develop training materials, presentations, inspection guidelines, and other resources that help the Sales team confidently identify and sell qualified roofing projects.
• Assist with complex customer conversations, proposals, pricing questions, and roofing recommendations.
• Identify opportunities to incorporate roofing work into solar projects when replacement is necessary or beneficial.
• Ensure roofing recommendations are technically sound, clearly documented, and aligned with the customer’s needs.

Roofing Project and Installation Management

• Coordinate roofing projects from initial assessment through installation and final completion.
• Work with internal teams, subcontractors, suppliers, and inspectors to keep projects on schedule and minimize delays.
• Confirm that project scopes, material selections, measurements, permits, schedules, and customer expectations are accurate before installation.
• Monitor installation quality, workmanship, safety, and compliance with applicable building codes, manufacturer requirements, and company standards.
• Proactively identify potential project issues and take ownership of resolving them before they affect the customer or solar installation schedule.
• Conduct or coordinate quality-control inspections and ensure outstanding items are addressed promptly.
• Maintain accurate records of inspections, project decisions, change orders, installation results, warranties, and customer communications.
• Support the development and management of a dependable network of qualified roofing contractors and suppliers.

Roof Risk Assessment and Solar Readiness

• Partner with Operations to strengthen the company’s roof-risk evaluation process before solar installation.
• Review site-survey information, inspection reports, photographs, roof age, roofing materials, structural concerns, and other relevant conditions.
• Identify roofs that are unsafe, unsuitable, or unlikely to support the expected life of a solar system without repair or replacement.
• Clearly document and escalate conditions such as active leaks, deteriorated decking, damaged shingles, structural concerns, inadequate remaining roof life, or previous installation defects.
• Recommend the appropriate course of action, including repair, replacement, additional inspection, or engineering review.
• Help pr