Sr. Software Engineer – Platform Performance & Resilience (AI-Enabled)

<p>Toshiba Global Commerce Solutions is seeking a&nbsp;&nbsp;Senior Software Engineer – Platform Performance &amp; Resilience that plays a key role in engineering performance, resilience, and observability across a three‑tier distributed architecture spanning edge devices, in‑store servers, and cloud services. <strong>This role uses AI‑enabled automation to validate and enforce production‑grade reliability, with the ultimate goal of delivering measurable system stability at retail scale.</strong> The position operates at the intersection of distributed systems architecture, performance engineering, reliability validation, and intelligent automation.</p> <p>This role is a hybrid role in Durham, NC office. On-site interviews will be required.&nbsp;</p> <p><strong><u>Responsibilities:</u></strong></p> <p><strong>Architect Reliability Across Edge–Store–Cloud</strong></p> <ul> <li>Design and implement platform mechanisms that ensure transaction integrity and availability across POS terminals, store middleware, and cloud services.</li> <li>Define and validate failure‑mode strategies for intermittent connectivity, tier isolation, data replay, and synchronization conflicts.</li> <li>Engineer patterns that prevent cascading failures and support graceful degradation under real‑world load.</li> </ul> <p><strong>Engineer Performance at Retail Scale</strong></p> <ul> <li>Define latency budgets and performance envelopes across all tiers.</li> <li>Build systems that measure and validate throughput, concurrency limits, and resource saturation.</li> <li>Collaborate with development teams to eliminate bottlenecks before production.</li> </ul> <p><strong>Build Automated Resilience Validation</strong></p> <ul> <li>Develop AI‑enabled systems that automatically generate and execute performance and resilience validation scenarios.</li> <li>Integrate non‑functional quality gates into CI/CD workflows.</li> <li>Continuously evaluate timeout, retry, circuit breaker, and backoff strategies under stress.</li> </ul> <p><strong>Elevate Observability &amp; Signal Quality</strong></p> <ul> <li>Architect structured telemetry across edge, store, and cloud tiers.</li> <li>Ensure end‑to‑end transaction traceability.</li> <li>Improve root‑cause detection by strengthening monitoring signal‑to‑noise ratio.</li> </ul> <p><strong>Own Engineering Outcomes End‑to‑End</strong></p> <ul> <li>Produce technical designs and failure‑mode analyses.</li> <li>Implement and deploy platform components in Node.js and companion services in Java.</li> <li>Drive production‑