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Banquet Server

Caesars Entertainment
St. Louis, United Statespart_timeVerifiedPosted 14 Oct 2024

About the role

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment provider.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”.  If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.


The incumbent in this position is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for table setup, beverage preparation, food service, and cleaning of tables for convention functions.

(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for specific positions.)


Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.

Sets tables and prepares beverages and proper condiments (butter, sour cream, dressing, etc.).

Keeps banquet areas clean and organized.

Works in cooperation with other service personnel to provide a high quality of service.

Anticipates and provides for guests’ needs throughout entire function; ensures guest satisfaction; responds quickly and efficiently to guest complaints.

Maintains a well-groomed, neat and clean appearance, carrying out duties with attention to sanitation safety.


This position is physical in nature and requires the ability to balance and carry large trays weighing up to 50 pounds and maneuver in order to clean banquet areas, organize stock and restock trays.

This position works in an environment that is subject to varying levels of crowds, noise and smoke, the severity of which depends upon customer volume.

Ability to use all equipment associated with the position, including chafing dishes, plate warmers, coffee urns and hot boxes.

Ability to inspect and maintain areas for which responsible.

Ability to effectively and efficiently move around banquet areas.

Ability to communicate effectively in English with customers and all levels of employees.

Ability to review and comprehend necessary documentation.

Chafing dishes, plate warmers, coffee urns and hot boxes.

Experience carrying large trays with covers.

Knowledge of wine service.

Knowledge of table service procedures and table etiquette.

Ability to be physically mobile, and stand/walk for 8 to 12-hour shifts.

Excellent guest service and communication skills.

Must present a professional appearance and demeanor at all times.

Regular and punctual attendance is required.


These skills and abilities are typically acquired through two years’ experience in food service.

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Company

Caesars Entertainment

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