Senior Content Design Manager, Crypto

Join a leading fintech company that’s democratizing finance for all.

Robinhood Markets was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood and its subsidiaries and affiliates are lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.

With growth as the top priority...

The business is seeking curious, growth-minded thinkers to help shape our vision, structures and systems; playing a key-role as we launch into our ambitious future. If you’re invigorated by our mission, values, and drive to change the world — we’d love to have you apply.

About the team + role

Robinhood is looking for a Senior Manager of Content Design leading our Crypto business division. This is a key design leadership role that will help shape the company’s crypto strategy and lead the Content Design team for our crypto products in the US and European Union.

As a Senior Manager of Content Design, you’ll focus on designing iconic UX that grows the crypto customer base and motivates our existing customers to start trading crypto on Robinhood. You and your team will work in a fast-moving organization that keeps pace with the crypto market’s moves and trends through platform enhancements and new ideas. You’ll drive your team to balance between high-quality craft and crisp execution with agility and speed to learning. In addition to overseeing the team, you’ll also be a player from time to time on key projects that need strong leadership. You may be a good match if you’re familiar with crypto and Web3 products, and get excited about decentralized finance.

You’ll work cross-functionally with other product leaders, regulatory legal and compliance teams, operations, marketing, and creative teams to deliver more value to our customers. You’ll also have a direct hand in growing the Content Design organization at Robinhood. This role suits ambitious leaders who have a bias toward action and impact, know how to effect organizational change, and who are personally driven by Robinhood’s mission.

What you’ll do

• Develop and mentor a team of 3 Content Designers
• Lead weekly design workshops and reviews, and serve as a key collaborator in the product team, design leadership, and executive reviews—Product Design and Content Design function in unison at Robinhood, so we expect you to show up as a design leader
• Work with Crypto’s cross-functional leaders to develop business org priorities and strategies, project prioritization, and resourcing
• Work with other CD leaders to make decisions and own key initiatives for the Content Design org
• Roll up your sleeves and jump into IC work when needed

What you bring

• 6+ years of people management/leadership experience, both leading others while working closely with other senior partners
• 8+ years within the content design space
• Strong design and systems thinker, with a solid portfolio of mobile-first UX work
• Strong understanding of consumer marketing and communications
• Proven ability to drive product direction from ideation to post-launch
• Proven track record of performance management, pushing your team's work toward the highest quality bar
• Outstanding writing and editing skills, with the ability to embody Robinhood's brand voice
• Experience managing, crafting, and contributing to editorial guidelines that align with short- and long-term company goals
• Ability to adapt quickly and work independently in a fast-paced environment with shifting constraints

Bonus points:

• Sense of humor
• Experience working in the crypto space or trading crypto as a retail investor
• Experience with a financial services or fintech company
• FINRA Series 7 or 24

What we offer

• Market competitive and pay equity-focused compensation structure
• 100% paid health insurance for employees with 90% coverage for dependents
• Annual lifestyle wallet for personal wellness, learning and development, and more!
• Lifetime maximum benefit for family forming and fertility benefits
• Dedicated mental health support for employees and eligible dependents
• Generous time away including company holidays, paid time off, sick time, parental leave, and more!
• Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidat