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Senior Specialist, Quality Assurance Technical Operations

Bristol Myers Squibb
Devens - MA, United States, United Statesfull_timeVerifiedPosted 22 Apr 2026
💰 $98,344/yr($81,160/yr$98,344/yr)

About the role

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Summary: Quality Assurance Operations, Laboratory Operations Support is responsible for managing Quality Assurance aspects related to Quality laboratory operations. This includes quality oversight on laboratory-based initiatives such as technical transfers, equipment and method changes, investigations, and periodic trending and reporting. This role will liaise with internal partners (e.g. Quality control, analytical technology functions) in support of daily operations and conflict resolution, and act as a QA representative on associated projects related to Quality laboratory operations.

Major Duties and Responsibilities 

  • Provides quality support through quality review and approval of investigations or change controls.  

  • Reviews and approves discrepancy reporting, investigations and CAPAs associated with all areas of laboratory operations including, incoming, in-process, release, and stability testing.  

  • Reviews and approves laboratory periodic trending and performance reports  

  • Liaises with internal partners (e.g., Quality control, analytical technology functions) in support of daily operations and conflict resolution  

  • Review and approval of validation/qualification/verification protocols and reports associated with new product or material entry. 

  • Ensures clear communication on issues and timely escalation as applicable  

  • Conducts quarterly walkthroughs of Quality Control laboratories 

  • Represent QA in cross functional meetings 

  • Provide training on QA owned procedures 

Knowledge and Skill 

  • Knowledge of biotech bulk and finished product manufacturing and associated analytical testing is highly desirable.  

  • Knowledge of US and EU cGMP regulations and guidance.   

  • Knowledge of electronic systems including any of the following: LIMS, Veeva, LES, Empower, Maximo desirable 

  • Past experience where one was required to work in a team-based environment with a diverse group of people. 

  • Excellent writing and oral communication skills are required  

  • Demonstrated attention to detail, and the ability to perform well in a team-based environment are required 

  • Demonstrated ability to effectively establish proper priorities and to communicate complex information clearly and concisely, and apply knowledge of subject matter expertise  

  • Excellent computer skills and proficiency with MS Office is<

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Company

Bristol Myers Squibb

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