Senior Business Services Manager (Accounts Manager)

Job Introduction

Maximus currently has a Senior Business Services Manager (Accounts Manager) Opportunity with the Maximus Montana Employment and Training Project.  This Project will provide intake, assessment and development of an Employability/Service Plan (ESP) plus case management of participants along with job development, placement, & retention services.  Our goal is to equip participants to be successful in the world of work by building their skills capacity, prioritizing employment, and supporting retention.

Job Description Summary

Essential Duties and Responsibilities:

- Oversee Community Relations and engagement plan, using input gained from internal staff, project leadership, as well as the client and various stakeholders.

- Assist in management of enrollment services program in applicable locations.

- Retrieve, analyze and interpret data, identify key business issues, model alternatives, and present recommendations in a concise, meaningful way, both orally and in a written format.

- Maintain contract compliance, which includes a thorough understanding of the contract, Technical Proposal, Administrative Bulletins, and any contract amendments related to the general area of responsibility.

- Facilitate resolution of project issues by coordinating with project staff, client, the host office staff, and other community agencies.

- Ensure Workforce Management tools are routinely used to schedule resources and report results of staffing effectiveness.

- Identify and analyze trends to determine direction for Field Operation and project.

- Maintain good staff communication and ensures information flows to line staff.

- Update Department policy and procedures as necessary, and ensures key processes are well documented.

- Perform other duties as may be assigned by management.

 

Minimum Requirements:

- Bachelor's degree in related field required.

- 7-10 years relevant professional experience required.

Education and Experience Requirements

This role is contingent upon an award of the contract.

 

Bachelors Degree required; equivalent experience considered in lieu of degree.

This position requires travel 50%-75% of the time.

This position requires you to have reliable transportation to travel to other offices within the region.

 

This position requires residency in the state of Montana.

 

This position is fully remote and will require a home office.

Home office requirements:

• Reliable high-speed internet service
• Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity  
• Minimum 5 Mpbs upload speeds

 

 

 

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MAXIMUS Introduction

Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit https://www.maximus.com.

EEO Statement

EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

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