Manufacturing IT Leader - REMOTE

For over 125 years, OPW, A Dover Company, has led the way in designing and manufacturing world-class retail fueling, fluid handling and car wash system solutions for the safe and efficient handling and distribution of fuels and critical fluids. OPW makes above ground and below ground products for both conventional, vapor recovery and clean energy applications in the retail and commercial markets. Additionally, OPW supplies loading arms, valves and dry-break couplings, tank truck equipment, rail car valves and equipment, and car wash systems. To learn more about OPW’s 125 years of providing industry-leading solutions, visit our website at www.opwglobal.com.

 

Dover is a diversified global manufacturer with annual revenue of over $7 billion. Recognized for our entrepreneurial approach for over 60 years, our team of approximately 24,000 employees have an ownership mindset, collaborating with customers to redefine what's possible. Headquartered in Downers Grove, Illinois, Dover trades on the New York Stock Exchange under "DOV." Additional information is available at dovercorporation.com.

 

 

We are seeking a Manufacturing IT Leader to drive process improvement and operational efficiency by leveraging QAD and Infor XA ERP solutions within two newly established lines of business. This role will focus on optimizing and enhancing manufacturing, supply chain, and financial processes while ensuring ERP system reliability, integration, and alignment with overall business objectives. The ideal candidate will have extensive experience in manufacturing ERP management, process improvement, and digital transformation to support scalable and efficient operations. 

 

In addition to leading ERP strategy for the new business lines, this role will oversee several smaller ERP solutions acquired through recent acquisitions. These systems will be phased out over time, and responsibilities will include managing relationships with third-party managed service providers (MSPs), ensuring service quality, and optimizing costs to maintain business continuity until migration to standardized ERP platforms is complete. This is a critical leadership role that requires a strategic mindset, hands-on ERP expertise, and a strong ability to drive change in a dynamic manufacturing environment.

 

Key Responsibilities:
 
Process Optimization & Digital Transformation
•    Analyze and improve manufacturing, supply chain, and financial processes through ERP-driven solutions.
•    Identify inefficiencies and implement automation, standardization, and best practices to enhance productivity.
•    Work closely with cross-functional teams to streamline workflows, reduce waste, and improve operational agility.
•    Drive data-driven decision-making by optimizing ERP reporting, analytics, and dashboards.
•    Ensure ERP solutions align with lean manufacturing principles and continuous improvement initiatives.
 
ERP Strategy & Optimization
•    Oversee the daily operations, enhancement, and governance of QAD and Infor XA systems.
•    Evaluate and implement new ERP functionalities, integrations, and customizations to meet evolving business needs.
•    Develop and enforce ERP usage standards, data governance policies, and reporting frameworks.
•    Ensure system reliability, security, and compliance with industry regulations.
 
Vendor & Stakeholder Management
•    Manage relationships with ERP vendors, consultants, and third-party support providers.
•    Ensure compliance with industry regulations and internal IT policies.
•    Monitor vendor performance against SLAs, ensuring timely system support, updates, and enhancements.
•    Establish and maintain communication channels with vendors for troubleshooting, escalations, and system improvements.
•    Ensure vendors comply with security best practices, data protection policies, and regulatory requirements.
•    Track ERP-related expenses and identify cost-saving opportunities through vendor negotiations or service consolidation.
 
Project & Change Management
•    Lead ERP implementation, migration, and integration projects, ensuring minimal disruption to operations.
•     Develop project plans, timelines, and resource strategies to support business objectives.
•    Manage change control processes and user adoption strategies to maximize ERP ROI.
•    Ensure cross-functional alignment between IT, operations, finance, and leadership teams.
 
User Training & Support
•    Provide hands-on training and knowledge-sharing to end users, ensuring ERP adoption and proficiency.
•    Develop user-friendly documentation and