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Dispatcher Hotel-MGM National Harbor

MGM Resorts International
Property - MGM National Harbor, United States, United Statesfull_timeVerifiedPosted 22 Oct 2025

About the role

National Harbor, Maryland

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Hotel Dispatcher, you'll be the friendly face that sets the stage for an amazing guest experience! With your welcoming smile and exceptional service, you'll connect with guests and create memories that they'll cherish long after their stay.

THE DAY-TO-DAY:

  • Receive transportation requests via phone or email from casino host team, entertainment manager or internal executive requests

  • Monitor and Review logistics for trip from time to arrive at location, traffic alerts, city event impacts

  • Dispatch trip information to Limo Services drivers for execution

  • Log and Track vehicle maintenance and mileage for record keeping purposes

  • Greet guests upon arrival as needed

THE IDEAL CANDIDATE:

  • At least 18 years of age

  • High School Diploma, GED or equivalent

  • 6+ Months of Guest service Experience

  • 6+ Months of experience handling multiple phone lines

  • Previous transportation Dispatcher experience (Preferred)


THE PERKS & BENEFITS:

  • Health & Income Protection benefits (for eligible employees)
  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
  • Free meals in our employee dining room
  • Free parking on and off shift
  • Healthcare, financial, and time off benefits
  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=15408

Pay Rate

The rate for this role is:

$17.64

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Eligible employees have the opportunity to participate in medical, dental, vision, and life insurance plans as well as 401(k) and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Are you ready to JOIN THE SHOW? Apply today!

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Company

MGM Resorts International

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