C360 Data Automation, Senior Product Manager

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Data Solutions team empowers Salesforce's digital transformation by leveraging data and AI to drive strategic and automated decisions across the organization. We're dedicated to enhancing the pipeline, increasing ACV, and boosting customer success. Using Salesforce technology, we build reliable data and AI products that fuel marketers and teams across the company with the insights needed to accelerate sales, improve customer adoption, and create exceptional experiences. We manage the entire data supply chain, from creation and storage to transformation and use in algorithms, data products, insights, and experiments, always with a trust-first approach to ensure responsible data practices.

• The C360 Data Cloud team is Salesforce's "Customer Zero" for Salesforce Data Cloud, building and perfecting our own solutions to transform enterprise operations. We empower Marketing, Sales, and Customer Success by unifying billions of daily data points into hundreds of millions of rich customer profiles and actionable insights. Our ambitious vision is to create a true 360-degree customer view, seamlessly connecting profiles, buying signals, marketing engagement, and AI-driven insights to orchestrate personalized customer journeys at every touchpoint.

• As a Senior Product Manager for C360 Data Automation, you'll spearhead the strategy, development, and execution of consolidating our customer data into a single source of truth customer profiles within the Salesforce Data Cloud. Collaborating closely with Marketing, Sales, Customer Success, and other teams, you'll ensure seamless data integration and enable activation and access, fostering its large-scale adoption throughout the organization.

What Are We Looking For?

• Must have experience implementing large scale technology solutions at enterprise-level companies. The more exposure to different groups/teams, the better! You played a key role as a Product Manager, Technical Product Manager and/or Project Manager in those projects.

• Product Ownership: You'll be in the driver's seat, responsible for defining product requirements and fostering clarity and alignment across all contributing teams.

• Data-Driven Mindset: You're a data PM at heart, living by the mantra "What is not measured cannot be improved" by expertly defining, measuring, and monitoring adoption metrics.

• Collaborative Growth Driver: You thrive on cross-functional collaboration, effectively partnering with stakeholder teams to influence and scale the adoption of our Data Cloud

• Salesforce Acumen: You're a quick learner who grasps Salesforce technologies, understands the complexity and intricacies of our tech stacks, and can articulate how our work delivers value to stakeholders and benefits Salesforce overall. Current or former Salesforce certifications (Admin, Advanced Admin, Marketing Cloud and/or Data Cloud) are highly desirable.

• Marketing & MarTech Expertise: You have experience working in or with Marketing and/or MarTech teams, possessing a solid understanding of marketing audience targeting strategies and techniques, nurture marketing concepts, and B2B Marketing fundamentals.

• Strategic & Technical Problem Solver: You're adept at deconstructing sophisticated problems, applying your technical depth and a data-driven approach to finding solutions. You can demonstrate both quantitative and qualitative data to inform your roadmap, with an interest in identifying both quick wins and big bets. You'll partner effectively with engineering, product marketing, product leadership, and our incredible PM team to define and scale pilot launches.

• Compelling Communicator: You build impactful product demos and can effectively present C360 Data Cloud use cases and our "Sa