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Sr. SAP On-Site AMS Delivery Manager – Application Services (with SAP Focus)

United Statesfull_timeVerifiedPosted 8 Aug 2025

About the role

Sr. SAP On-Site AMS Delivery Manager – Application Services (with SAP Focus)

Start Date: Immediate Start
Job Type: 3-6 Month Contract to hire
Job Description: AMS Delivery Manager – Application Services (with SAP focus)
Position Title:
Location: Atlanta
Job Type: Full-time
Department: IT / Application Services
Reports to: Head of Application Services / Delivery Director

Overview:
The AMS Delivery Manager will be responsible for the end-to-end delivery of
Application Management Services (AMS) for clients across industries, with a focus on
manufacturing sectors and SAP solutions. This role will involve managing the
performance, optimization, and continual improvement of all enterprise applications,
including SAP's latest technologies such as SAP S/4HANA, SAP Fiori, and SAP Cloud
Platform, while driving business outcomes and innovation.
The ideal candidate will be responsible for service delivery, managing client
relationships, overseeing financials, farming opportunities for new services, and
ensuring that the application landscape (including SAP) supports the client’s business
processes effectively and efficiently.

Key Responsibilities:
1. Application Services Delivery Management:
o Lead the overall delivery of Application Management Services (AMS),
ensuring that all enterprise applications, including SAP (S/4HANA, Fiori,
Cloud, etc.), function seamlessly in alignment with client objectives.
o Oversee the monitoring, maintenance, and optimization of enterprise
applications, driving performance and system stability while minimizing
downtime.
o Ensure the applications support core manufacturing processes (e.g.,
production, supply chain, inventory management, etc.) by focusing on both
business and technical needs.
2. SAP Technology Leadership:
o Oversee the integration, deployment, and optimization of SAP suite of
products, Non-SAP applications and other SAP and Non-SAP Cloud-
based technologies, ensuring the latest innovations are leveraged to
enhance client processes.
o Identify opportunities to enhance the client’s SAP landscape,
recommending and implementing solutions to drive innovation and digital
transformation.

o Drive digitalization and automation initiatives, leveraging SAP’s latest
capabilities to improve operational efficiency, reduce costs, and enhance
decision-making.

3. Client Relationship & Stakeholder Management:
o Serve as the primary point of contact for senior client stakeholders,
including director-level and C-suite executives.
o Establish strong, trusted relationships with clients, understanding their
application needs, business challenges, and goals.
o Regularly engage with clients to ensure their applications—specifically
SAP—align with their evolving business needs and objectives.
o Lead regular service reviews with clients, addressing issues, performance,
and future requirements for growth or digital transformation.

4. Farming New Business Opportunities:
o Identify and drive new business opportunities within existing client
accounts, focusing on expanding the scope of application services,
including SAP and other enterprise solutions.
o Engage with clients to uncover gaps in their application portfolio,
suggesting improvements or new technologies that can optimize business
processes.
o Develop proposals and solutions to address new client needs, ensuring
the solution is in line with SAP’s latest capabilities.
5. Account Financials & Profitability Management:
o Own the financials for AMS engagements, ensuring profitability through
efficient resource management and alignment with budgetary goals.
o Manage budgets, costs, resource allocations, and P&L for client accounts,
ensuring that services are delivered within scope and financial targets are
met.
o Analyze and drive the financial performance of the account, including
opportunities for service expansion and innovation-driven growth.

6. Account Pursuits & Business Development:
o Lead the SAP-focused pursuit process for new business, from RFP
responses to proposal submissions and contract negotiation.
o Collaborate with sales, pre-sales, and technical teams to ensure that SAP
and other enterprise applications meet the client's needs.
o Provide subject matter expertise in SAP to secure new AMS contracts and
ensure that SAP solutions are clearly communicated to potential clients.

7. Innovation & Solutioning:
o Drive innovation sessions with clients to explore new SAP solutions,
cloud capabilities, and other advanced technologies (e.g., SAP S/4HANA,
SAP Analytics Cloud, SAP Intelligent Roboti