Instructional Support Staff (ISS) for 94-708 Applied Strategic Marketing

Description

Job Title: Instructional Support Staff (ISS) for 94-708 Applied Strategic Marketing

Location: Heinz College, Carnegie Mellon University

Position Type: 20 Hours per week

Start Date: 03/09/2026

Job Description:

The Graduate Teaching Assistant / Course Assistant supports the instructional, administrative, and learning objectives of Applied Strategic Marketing (HNZ 94-708). This role helps enhance student learning, maintain course operations, and support faculty through academic, technical, and facilitative contributions. The position is designed to provide professional teaching experience while ensuring high‑quality educational delivery. The position is also strategic in redeveloping the class to make it more focused on AI’s disruption in Marketing.

Key Responsibilities

Instructional Support:

    Assist with course delivery (in‑person, hybrid, or online)
    Facilitate discussions, breakout sessions, or workshops
    Provide clarification on assignments and concepts
    Hold office hours to support student learning


Academic Support:

    Grade assignments using instructor‑provided rubrics
    Provide constructive, timely feedback
    Monitor student progress and flag concerns
    Maintain grading accuracy and fairness

Course Operations:

    Manage Canvas (LMS) content and announcements
    Track assignment submissions
    Coordinate logistics for activities, speakers, or simulations
    Support classroom technology or instructional tools

Student Engagement:

    Foster supportive learning environments
    Encourage participation and collaboration
    Respond to student inquiries within established response times

Administrative & Professional Responsibilities:

    Attend planning meetings with instructor
    Maintain confidentiality of student information
    Uphold academic integrity standards
    Complete tasks reliably and on schedule

Application Instructions

Required:

    Enrolled or recently graduated graduate student in good academic standing
    Strong communication and organizational skills
    Demonstrated reliability and professionalism
    Subject matter competence in course topic

Preferred:

    Prior teaching, tutoring, or facilitation experience
    Experience with Canvas (LMS)
    Experience with collaborative or experiential learning environments
    Prior student in Applied Strategic Marketing (HNZ 94-708)


Time Commitment: Typically 20 hours per week during the academic term. Workload may vary around major assignment deadlines.

 

Equal Employment Opportunity Statement

Carnegie Mellon University is an equal opportunity employer. It does not discriminate in admission, employment, or administration of its programs or activities on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, pregnancy or related condition, family status, marital status, parental status, religion, ancestry, veteran status, or genetic information. Furthermore, Carnegie Mellon University does not discriminate and is required not to discriminate in violation of federal, state, or local laws or executive orders.