Senior IT Product Manager

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Job Description

Your Career

In this role, you will own the delivery and oversight of the Corporate Renewal Analytics and Customer Subscriptions data foundation for Palo Alto Networks. You will shape the future of Renewal Insights by building certified data models with a team of data engineers and partnering with leadership to institutionalize renewal metrics across the enterprise. Your work will influence corporate planning, forecasting, and strategic insights for our Retain and Expand motions. You will be a key partner to our New Product Initiation (NPI), Business Applications, and R&D teams, overseeing the impact of evolving product offerings on renewals and customer subscriptions. You will develop proficiency in leveraging AI to expedite product discovery & concept creation, improving delivery velocity and reducing friction in unlocking insights across our certified data sets

This is an office role in our HQ, Santa Clara, CA 3 days/week

Your Impact

Product Strategy & Execution:

• Create, maintain and drive the product roadmap for corp Renewal Analytics and the Data Foundation for Customer Subscriptions

• Own the delivery and quality of product specifications, including business requirements and user stories

• Manage the product backlog to drive continuous improvements and product capabilities and features

Collaboration:

• Build trusted partnerships with GTM, FP&A and Corp Strategy to institutionalize Renewal Analytics and key metrics (NRR/GRR/Expansion Rate)

• Serve as a bridge between IT and cross-functional teams to promote standard interpretations of renewal metrics and data definitions.

• Package insights into compelling data visualizations and stories for leadership and practitioner audiences

AI Readiness:

• Cultivate an 'AI First' approach to improve time-to-market for new features and reduce friction in generating insights.

• Own and manage the Renewals semantic layer and data catalog to enable AI-driven code generation, data quality and business self-serve

Data Governance & Analysis:

• Own the data design runbook for new product launches and renewal/upgrade motions to ensure data integrity.

• Analyze business inquiries and case trends to identify patterns and influence the product backlog.

• Participate in data discovery efforts to inform strategic requests for growth, planning, and forecasting initiatives

Qualifications

Your Experience 

• 7+ years of Data/Analytics Product Management experience in a SaaS business, preferably in the High-Tech Enterprise sector

• Strong analytics background with hands-on experience using SQL and Data Viz tools (e.g., Tableau, PowerBI) to synthesize findings