Performs all of the essential functions as identified below. Provide management and coordination of the dental hygiene clinic. The individual will assist with the daily business activities within the dental hygiene clinic, including, but not limited to, answering the phone, scheduling appointments for patients, greeting patients, maintaining the patient database and cultivating patient relationships, tracking inventory, maintaining patient records, management of accounts receivable, processing of clinical and financial reports, and coordination of daily schedule on the business side of the clinic. Provides instruction (classes, labs, clinical) within the Dental Hygiene program; assists academic administrators with curriculum development student advising/counseling; enhances program enrollment; provides college and community services. Fully supports the College’s mission and strategic plan initiatives.

ESSENTIAL FUNCTIONS

INSTRUCTION

• Deliver assigned classes using pedagogy and technology that best support student learning, and in accordance with college loading policy, course objectives, and program learning outcomes.  

• Develop and maintain curriculum and supporting course materials in keeping with and furtherance of course objectives and program learning outcomes. 

• Maintain student records, attendance, grades, and other documentation as required. Manage a classroom environment conducive to student learning and in adherence to federal, state, and college safety standards and practices. 

• Facilitate student achievement of expected program learning outcomes.  

• Use Learning Management System (e.g., Canvas) to facilitate teaching, learning, assessment, and communication. 

CLINICAL MANAGEMENT

• Coordinate and oversee daily activities in the clinic's business area, provide front office support to dental hygiene faculty, and instruct students.

• Supervise dental hygiene students with scheduling of new patient appointments, re-care/recall system, printouts of patient radiographs, daily production reconciliation, and patient follow-up correspondence.

• Maintain accurate accounts receivable and financial records, including EOD and EOM reports and records of deposits made to Ivy Tech business office.

• Utilize specialized clinic software (e.g., Dentrix, Eaglesoft, Ascend), including creating and inputting clinical service codes and implementing procedural changes associated with periodic software updates.

• Set up and help maintain inventory of items used in clinic.

• Manage students in daily, weekly, monthly, and annual maintenance of clinic.

• Organize and maintain manuals associated with clinic equipment, hazardous materials, and SDS documents.

• Carry out front office duties, including answering the phone, scheduling appointments, collecting payments, and providing professional customer service assistance to clinic patients.

• Learn additional computer software as needed.

• Meet with and counsel students regularly to discuss clinical difficulties/competencies.

• Collect and maintain student competency/interpretation forms/grade documents, and attendance/punctuality information. 

• Provide supervision, guidance, and instruction on dental assisting and dental administration duties.

RETENTION AND STUDENT SUCCESS

• Provide academic-related coaching and academic monitoring to assigned student advisees in partnership with professional academic advising staff.

• Monitor and document student performance throughout the semester, including use of technology for academic advising alerts; provide necessary interventions to include communication with students, tutoring and other academic supports, and referrals to appropriate college resources. 

• Maintain posted office hours and student engagement hours in accordance with campus expectations and the faculty loading policy in the Academic Support and Operations Manual (ASOM 07.02.00).  

• Promote and assist in student recruitment, retention, and successful completion of programs, including outreach to students by phone, technology tools, and other electronic means. 

PROFESSIONAL DEVELOPMENT

• Participate in professional development activities that may include scheduled training, time spent onsite in related business and industries, and self-study to advance instructional and technical skills as well as current knowledge within the field of study. 

• Participate in scholarly activities related to the discipline/focus, in fulfillment of annual performance plans, and as required for certification and licensure. 

• Stay current in contem