Scheduling Operations Coordinator

Title: Scheduling Operations Coordinator

State Role Title: Program Admin Specialist II

Hiring Range: $72,577- $88,057

Pay Band: 5

Agency: Department of Juvenile Justice

Location: Bon Air JCC

Agency Website: https://www.djj.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Virginia Department of Juvenile Justice (DJJ) protects the public by preparing court-involved youth to be successful citizens. DJJ is committed to excellence in public safety by providing effective interventions that improve the lives of youth, strengthening both families and communities within the Commonwealth.

The Virginia Department of Juvenile Justice is hiring for a Scheduling Operations Coordinator. This administrative role is essential to the daily operations of Bon Air Juvenile Correctional Center, ensuring effective oversight of 24/7 operational processes. The Scheduling Operations Coordinator maintains facility security and operational standards while optimizing overall operations. Key responsibilities include scheduling Juvenile Correctional Specialists, managing post audits, and coordinating leave requests to ensure compliance with procedures and maintain workforce efficiency. In addition to staffing and scheduling, this position is responsible for reporting on staffing logistics, employee schedules, and collaborating with administrative and executive staff.

Additional duties include the ability to evaluate decision making; requires the ability to read and understand workplace policies and procedures; technology proficiency, particularly in scheduling software, and Microsoft Office Suite (especially Excel); high level of attention to detail.

This role is a public-facing position that requires in-person, face-to-face work with the staff, that requires periodic 24-hour on-call work, including after-hours (5:00 p.m. to 8:00 a.m.) and weekend duties.

Core Responsibilities (not limited to):

• Accurately completes or oversees the completion of all required administrative documentation—including timesheets, leave forms, and incident reports—in a timely, legible, and thorough manner.
• Maintain reliable attendance by reporting to work and training as scheduled, with no unexcused absences and no more than three unexcused late arrivals per performance cycle.
• Communicate clearly, effectively, and with purpose—both orally and in writing—with residents, supervisors, and colleagues.
• Supports the implementation of PBIS
• Staff Scheduling & Leave Management
• Perform comprehensive quarterly post-audit reviews and edits to ensure alignment with internal policies, state regulations, and established audit standards.
• Identify discrepancies or inefficiencies in staffing, procedures, or documentation and provides recommendations for corrective actions.

Minimum Qualifications

• Exceptional organizational and analytical skills, with strong attention to detail.
• Proficient in scheduling software and Microsoft Office Suite, with advanced expertise in Excel.
• Strong communication and interpersonal abilities, fostering effective collaboration with staff and management at all levels.
• Proven ability to manage multiple priorities and meet tight deadlines in a fast-paced environment.
• Solid understanding of labor laws and audit compliance standards.
• Knowledge of staffing and scheduling practices to ensure 24/7 operational coverage.
• Ability to adjust schedules quickly in response to leave, training, or emergencies.
• Understanding of policies, payroll processes, and leave administration.
• Effective collaboration with departments to support coordinated programming.
• Detail-oriented with the ability to audit rosters and timesheets for accuracy.
• Skilled in maintaining accurate records of schedules and leave balances.
• Ability to generate and share staffing and leave reports with leadership.
  

Additional Considerations

• Experience in a correctional or law enforcement environment. Knowledge of juvenile justice system policies and procedures.
• Background in administrative coordinati