2025-0218 Cloud Operations and Data Integration (NS) - FRI 8 Aug

Deadline Date: Friday 8 August 2025

Requirement: Cloud Operations and Data Integration

Location: The Hague, NL

Full Time On-Site: Yes

Time On-Site: 100%

Period of Performance: 2025 BASE: As soon as possible but not later than 1 September 2025 until 31 DEC 2025 with the possibility to exercise following options:

• 2026 option: from 01 JAN 2026 to 31 DEC 2026

• 2027 option: from 01 JAN 2027 to 31 DEC 2027

• 2028 option: from 01 JAN 2028 to 31 DEC 2028

Required Security Clearance: NATO SECRET

Special Terms and Conditions: A Non-disclosure Undertaking will have to be signed before the start of the service delivery

1 INTRODUCTION

Supporting NATO throughout all its geographical locations, NCIA is looking for On-Site service delivery for Cloud Operations and Data Integration, to support NATO’s modernisation of IT services through leveraging the public cloud (Microsoft Azure, M365, Intune and Amazon AWS), delivering managed, protected, security-centric and reliable IT Services.

NCIA – Cloud Operations Team

The NATO Communications and Information Agency (NCIA) is dedicated to supporting NATO's strategic objectives, including the ambitious NATO 2030 agenda. As part of this commitment, we are spearheading the modernization and digital transformation of NATO’s IT services. Our focus is on leveraging public cloud technologies like Microsoft 365 and Intune, incorporating a security-by-design approach, and ensuring a seamless transition to a modern, collaborative workplace environment.

To achieve these goals, we are building a Cloud Operations team under the Cloud Center of Excellence, operating under the NATO Enterprise Cloud Operating Model (NECOM). The NECOM framework provides a standardized approach for cloud service management, ensuring interoperability, scalability, and security across NATO's IT infrastructure. The Cloud Center of Excellence will serve as a hub for best practices, innovation, and expertise, driving the adoption and optimization of cloud technologies within NATO. This team will play a crucial role in our journey towards providing managed, protected, and reliable End User Services.

Embracing the latest technological advancements, this initiative will foster innovation and ensure NATO remains at the cutting edge of IT capabilities. By continuously evolving and integrating new technologies, we aim to enhance operational efficiency and readiness for future challenges. This remote position offers an exciting opportunity to be at the forefront of NATO's technological evolution and contribute to the security and efficiency of our operations.

NCIA – Cloud Centre of Excellence (CCoE)

The Cloud Centre of Excellence (CCoE) within NCIA is focused on driving successful cloud adoption and maximizing the potential of cloud technologies across the organization. It serves as a central governing body, promoting best practices, enabling knowledge sharing, and ensuring alignment between business objectives and cloud initiatives. The CCoE supports various cloud-based solutions, ensuring their effective and efficient implementation and management. By fostering a culture of continuous improvement and innovation, the CCoE helps NCIA leverage cloud technologies to enhance operational efficiency, scalability, and agility.

NCIA is seeking highly skilled service delivery in Cloud Operations and Data Integration to support our Cloud Operations Team. The contractor will be responsible for supporting the administration of Microsoft 365 services and delivering secure, automated solutions using the Microsoft Power Platform. These services involve managing Power Apps, Power Automate, Power BI, and Dataverse environments, implementing compliance policies, and supporting endpoint operations via Microsoft Intune. The contractor will contribute to NATO’s secure digital transformation by developing low-code applications, automating workflows, and building data visualizations that enhance operational insight and efficiency.

These services require in-depth expertise in Power Platform design, Microsoft 365 configuration, and secure device management practices. The contractor will deliver services in close relation with stakeholders to design, implement, and support scalable solutions while enforcing NATO-aligned security, data protection, and governance frameworks. The contractor shall have a strong background in Power Apps development, workflow automation, Power BI reporting, and Microsoft Intune policy administration. The contractor will also support users onsite by enrolling and troubleshooting secure Windows 11 endpoints, delivering training, and promoting secure collaboration practices.

Contractor’s responsibilities will include buildin