Senior Learning Management Systems Administrator

Job Summary

Manages delivery of Corewell Health's learning and development system-wide initiatives across learning technology platforms. Influences and administers the implementation and innovation of all assigned learning technologies. Works in partnership with colleagues, subject matter experts and department leaders to accurately and efficiently deliver learning to team members, educate stakeholders on application capabilities and best practices, troubleshoot and resolve issues. Actively drives the usage of learning technologies throughout Corewell Health. Partners closely with systems integrations and content owners to enable regulatory required (Joint Commission, OSHA and State of Michigan), Corewell required, and professional development initiatives. Key partnerships include HR Technologies, Digital Services, DEI, Safety, Security, and third-party technology vendors.

Essential Functions

• Primary administrator of core systems of record: Workday and HealthStream.
• Understands the HCM business processes to ensure clear approaches to learning enrollments, campaigns, and reporting.
• Builds capabilities among Learning & Development Technology team for delivery of learning assets (digital and instructor led).
• Contributes to the creation of technical learning documents, policies, and governance resources.
• Consults with HR Technology and Digital Services around audience creation, system reporting, and data integrity.
• Partners with Learning Tech team members to create tools and resources to upskill Learning Partner (all learning security configuration roles), HR Technology and Digital Services’ system-proficiency levels.
• Liaise with and support Learning Stakeholders (EPIC, HR Tech, etc.) to monitor, assess, design and deploy system processes to streamline work while mitigating risk.
• Connects with key Learning Council members to align on standards and best practices.
• Works with Learning Technology team to institute appropriate knowledge management practices to preserve institutional knowledge for effective dissemination, as needed.
• Acts as a collaborative partner across the organization to understand and identify learning needs and plan, coordinate and execute eLearning offerings as indicated by organizational needs.
• Applies advanced knowledge, skills and practices while taking full ownership of difficult assignments.
• Generates, analyzes and troubleshoots training and usage reports.
• Manages the testing and evaluation of new features and tools that integrate with learning technologies and tools.
• Develops and maintains technical learning standards and governance.
• Establishes metrics and KPIs to ensure alignment with Learning & Development and System strategic priorities.

Qualifications

Required

• Bachelor's Degree or equivalent in Business Administration, Human Resources, Learning and Development or related field
• 5 years of relevant experience administrating and implementing an enterprise learning management system or experience platform in a corporate training, or professional services environment.
• Experience coordinating learning technology integrations and migration project.
• Experience with Microsoft 365 Product Suite and Authoring Tool software such as Articulate Storyline, Adobe Captivate.

Preferred

• Master's Degree in Business Administration, Human Resources, Learning and Development or related field
• Strong experience with Workday Learning
• Healthcare experience

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

• On-demand pay program powered by Payactiv

• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

• Optional identity theft protection, home and auto insurance, pet insurance

• Traditional and Roth retirement options with service contribution and match savings

• Eligibility for benefits is determined by employment type and status