Pharmacy Operations Coordinator, Meds2Beds - Full-Time, Days

Job Description

Join us at the Forefront, at UChicago Medicine, as a Pharmacy Operations Coordinator in the  Meds2Beds department.  In this role as a Pharmacy Operations Coordinator, you will function as an operations and program leaders dedicated to providing support of medication use systems and delivery of optimal medication therapy in transitions of care pharmacy. Pharmacy Operations Coordinators are responsible for coordinating pharmacy operations and operation components for accreditation. Meds2Beds is known for providing valued pharmacy services to patients discharging home from inpatient care and supporting their outpatient needs to allow for an optimal transitions of care experience. We are dedicated to providing patients with the personal service necessary to ensure that they achieve the most benefit from their medication therapy. 

 

 

Pharmacy Operations Coordinators may have different assignments or functional roles based on experience, training, and skills. These assignments include direct patient care, operational services, or administrative leadership. Pharmacy Operations Coordinators with direct patient care roles proficiently provide clinical pharmacy services and integrated pharmacy operational services in a variety of practice settings in collaboration with pharmacists, physicians, nurses, and other personnel. They also work with interdisciplinary programs to deliver medication therapy management within patient care services and to ensure pharmaceutical care programs are appropriately integrated throughout the institution. Pharmacy Operations Coordinators with operational services roles adeptly function in and provide leadership for pharmacy operational areas, including but not limited to the call center, retail, Meds2Beds, and specialty pharmacy areas. They also are responsible for active utilization of pharmacy automation, involvement in and oversight of medication dispensing programs, and supervision of pharmacy technical staff activities. Pharmacy Operations Coordinators with administrative leadership roles directly oversee training and competency, medication safety systems, patient quality and outcomes programs, and regulatory compliance assurance.

 

Essential Job Functions 

 

Coordinates assigned pharmacy programs, patient service lines, and practice area

Delivers direct patient care and clinical practice for pharmacy services

Oversight of operations in Meds2Beds transitions of care pharmacy

Facilitates staff training and competency, experiential education and practice advancement

Promote excellent customer service by assisting patients, co-workers, medical staff, and other healthcare providers to resolve expressed concerns, demonstrating a welcoming and helpful attitude, and responding in a positive, professional, and courteous manner. Identify customer (patient and healthcare provider) requirements, both actual and anticipated, and maintain active personal contact and rapport with potential and actual customers.

Maintain up-to-date knowledge of contemporary pharmacy practice and clinical service; and updates in traditional therapeutics, professional practice standards, or healthcare regulatory requirements.

Maintain a specialized evidence-based knowledge of drug and drug therapy by reviewing relevant professional journals and suggested readings.

Maintain a sustained record of contribution to the total body of knowledge in pharmacy practice through presentations, publications, and professional affiliation activities

Collaborate with peers to externally promote contribution of the department to the practice of pharmacy and medical literature. Present poster or platform presentations at state or national forums at least every 24 months.

Submit material worthy for publishing in a peer-reviewed journal at least every 24 months.

Maintain a high professional profile and active membership in pharmacy organizations (active membership in other local, state, or national professional organizations is highly encouraged).

Demonstrate personal leadership qualities and business acumen essential to operate effectively within the institution and advance the profession and practice of pharmacy

 

Required Qualifications 

 

Completion of a Doctor of Pharmacy Degree

Graduate of an ACPE accredited College of Pharmacy.

1 year of ambulatory pharmacy experience, operational and/or clinical

Exceptional aptitude or knowledge may be considered in lieu of experience.  Extensive clinical experience and development may be considered in lieu of formal training

Pharmacy leadership experience required, with formal leadership training or supervisory experience preferred.

Eligible fo