Oliver Wyman – Executive Assistant III - New York

Company:

Description:

About Oliver Wyman

Oliver Wyman is a global leader in management consulting. With offices in 60 cities across 29 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. Our 5000 professionals help clients optimize their business, improve their operations, and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman’s thought leadership is evident in our agenda-setting books, white papers, research reports, and articles in the business press.  Our clients are the CEOs and executive teams of the top Global 1000 companies. Visit our website for more details about Oliver Wyman: www.oliverwyman.com 

Job Overview:

Oliver Wyman is looking for an experienced, resourceful, and detail-oriented Executive Assistant to support the Managing Partner (MP), Global Head of Capabilities. This position will perform diverse, advanced, and confidential daily C-suite level administration.  In this role you will:

• Own and successfully execute a variety of administrative tasks for the MP

• Manage complex client queries and identify creative solutions

• Serve as a thought partner and strategic advisor to MP

• Organize ideas, projects, people, time, and resources necessary to advance business priorities

• Work closely with the MPs CoS and Leadership Team

• Handle confidential/sensitive information with a strong sense of discretion

• Structure and deliver high-level communications

• Strategic calendar management that aligns with priorities and goals 

• Deliver a positive service experience to clients (both internal and external) and build and maintain trusted relationships

• Provide proactive and consistent support of the MP’s commercial effectiveness objectives

• Collaborate with others to ensure fluid and flawless execution of duties that require teaming

• Execute on key initiatives, developing a system that allows you to stay organized while juggling several projects, stakeholders, and priorities at once

• Communicate issues when required and emphasize when the MP needs to weigh in or decide

• Be curious about Capabilities and OW’s strategy and objectives

• Remain open and adaptable to change.

Key Responsibilities:

Client Impact

• Viewed by clients as responsive, acting as central point of contact for MP

• Complete a variety of administrative tasks including managing extremely detailed and intricate calendars, booking business travel and appointments, organizing video conferences, processing expense reports and vendor invoices and maintaining trusted CRM data

• Deliver a positive service experience to clients and work to build and maintain trusted relationships

• Understand MP’s business goals and help to push them forward

• Proactive ownership of MP’s CRM contacts, opportunities, meetings, and marketing metrics

• Regular review of MP’s contacts and proactively identify opportunities for business development meetings to optimize scheduled travel

Trust Based Teaming

• Build productive and collaborative relationships with colleagues

• Understand expectations and demonstrate commitment to team

• Approachable and consistently demonstrates a positive attitude and inclusive behavior

• Listen to others and is open and respectful of all views

• Strong sense of discretion with confidential information

Work Smart

• Escalate issues appropriately and respectfully

• Strong project manager, inclusively convening relevant stakeholders

• Produce high quality work and ensures high quality output from others

• Prioritize workload to deliver results on time

• Comprehensive understanding of the context of the work

• Demonstrate resilience and determination in challenging or evolving situations

Communication and Influence

• Trusted advisor and “eyes and ears” for MP

• Outstanding judgement and discretion

• Independently synthesizes complex information into clear, concise messages

• Collegial when communicating with others and will challenge or coach those who do not meet these standards

• Facilitate productive discussions and debates