Director, Delivery Leader

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

In addition to the core responsibilities outlined in the Delivery Leader job description, this role requires demonstrated strength in leading within a product-centric operating environment and driving results through aligned, cross-functional execution. This addendum highlights the expanded scope and capabilities expected for both internal and external talent.

Product Operating Model Leadership
Proven experience operating within and strengthening a Product Operating Model. Aligns delivery execution to product strategy, roadmaps, and measurable business outcomes. Partners closely with Product Management to translate strategic priorities into iterative, value-driven delivery plans within agile and product-based environments. Ensures delivery efforts are directly connected to business impact and customer value.

Enterprise Stakeholder Engagement
Builds and sustains trusted partnerships across Product, Technology, Finance, Operations, Risk, and executive leadership. Navigates organizational complexity with confidence, aligns diverse stakeholders around shared objectives, and drives coordinated action to remove obstacles and accelerate results.

Cross-Functional Team Development and Leadership
Builds, scales, and leads high-performing cross-functional teams aligned to product domains or value streams. Establishes clear accountability, promotes ownership at all levels, and champions continuous improvement. Cultivates an inclusive team culture that supports innovation, operational discipline, and consistent delivery excellence.

Project and Program Delivery Excellence
Brings strong command of core project and program management disciplines, including scope, schedule, risk, dependency, and resource management. Successfully delivers complex initiatives using agile, hybrid, or traditional methodologies as appropriate. Maintains disciplined governance through clear reporting, KPI tracking, and proactive risk management to ensure predictable outcomes.

Financial and Business Acumen
Demonstrates experience managing budgets, forecasts, and financial performance across programs or portfolios. Understands funding models, cost controls, and value realization frameworks. Ensures delivery investments are aligned to strategic priorities and supported by disciplined financial oversight.

This expanded scope positions the Delivery Leader as a critical connector between strategy and execution, accountable for delivering measurable outcomes while strengthening organizational capability.

 

This role will be filled in a hybrid capacity, with collaboration taking place in our Columbus, OH office. 

Job Description Summary

If you’re enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you!

As a Delivery Leader you’ll be responsible for delivering value and outcomes. Delivery leaders are expected to have an end-to-end vantage point on delivery, manage dependencies, remove blockers, engage partners, manage financials, maximize vendor relationships, and enable an iterative delivery of value. You will need to keep pace with software delivery and organizational change methods and tools. Delivery leaders should also understand relevant Financial and Agile/Lean/DevOps tools and techniques.

Job Description

Key Responsibilities: 

• Responsible for the End to End management of associates including but not limited to performance management, salary planning, training, development, workforce planning, hiring, and disciplinary actions; and attracts, hires, engages and develops the team through impactful recruitment, coaching and feedback.

• Accountable for the delivery of expected business outcomes, realization of benefits as outlined in