Kitchen Supervisor (ON SITE HOUSING) TERRAMOR OUTDOOR RESORT

Kampgrounds of America, Inc. (KOA) is the world’s largest network of privately owned campgrounds and the leader in outdoor hospitality. KOA has 500+ locations across the United States and Canada including a mix of franchised and company-owned parks (OAK). Founded in 1962, the mission of KOA is “connecting people to the outdoors and each other,” and those who represent the brand share the values of being family-oriented, passionate, entrepreneurial, customer-focused, and innovative.

At KOA, we believe the outdoors is fun and for everyone. We are committed to having an environment where all are treated with dignity and respect. We strive to:
• intentionally create a sense of community and belonging for our guests, employees and franchise partners
• continually educate ourselves and expand our knowledge to foster an inclusive and supportive environment
• sustain a culture that promotes diversity of thought and experiences
• ensure everyone has the ability to experience the outdoors and that our facilities are accessible to all
• drive change in our company and industry through action and implementation


ABOUT TERRAMOR OUTDOOR RESORTS

Terramor Outdoor Resorts is the newest business venture of Kampgrounds of America, Inc. (KOA). KOA is the world’s largest network of privately owned campgrounds and the leader in outdoor hospitality. KOA has 500+ locations across the United States and Canada, including a mix of franchised and company-owned properties. Founded in 1962, the mission of KOA is “connecting people to the outdoors and each other,” and those who represent the brand share the values of being family-oriented, passionate, entrepreneurial, customer-focused, and progressive.
Terramor Outdoor Resorts (Terramor) offers elevated outdoor hospitality. The resort has high-end accommodations of canvas and hard-sided tents, a lodge with food and beverage, onsite nature trails and a pool and hot tub. Currently, there is one open and operating Terramor located in Bar Harbor, Maine, however KOA is building multiple new resorts across North America.

REPORTS TO
Restaurant Manager

POSITION SUMMARY
The Kitchen Supervisor will provide oversight for daily production of Kitchen 207 within the Lodge. This includes BOH service and preparation of our primary kitchen and pizza station. The kitchen supervisor is to work with the Restaurant Manager to ensure a high level of guest satisfaction through quality control and overall efficiency in the kitchen inline with standards set by General Manager and Assistant General Manager. This is an active, back of house position, and will be primarily a hands-on PM based role.
SPECIFIC DUTIES
• Oversee food production to ensure quality and consistency in line with Terramor Outdoor Resorts standards, recipes, and product directions.
• Ensure timely delivery of food and maximize kitchen flow.
• Train kitchen associates to maximize production and minimize waste using established tools.
• Assign cleaning duties as allocated within cleaning schedule; strictly enforce the “clean as you go” policy.
• Assist Restaurant Manager in creation of daily specials to minimize waste.
• Ensure proper quantities of stock are pulled and prepared for daily service.
• Ensure overall daily cleanliness of kitchen and surrounding areas.
• Prepare daily production charts and schedules.
• Practice and role model safe work habits, wear protective equipment and follow OSHA and Food Safety Standard.
• Assist Restaurant Manager with ordering and inventory.
• Attend required department meetings.
• Perform other job-related duties as assigned.

EXPECTED RESULTS
• All areas of the kitchen and storage areas are clean, properly stocked and well maintained.
• Adherence to all Terramor, federal, state and local standards and codes.
• Demonstrates strong leadership skills with a professional attitude towards staff.
• Create a safe work environment for guests and staff.
• Professional attitude dedicated to serving the needs of our guest with a willingness to exceed guest expectation.
• Sustain an atmosphere of excellent customer service.

JOB QUALIFICATIONS
• A minimum of two (2) years kitchen experience
• Hear and speak the English language fluently
• Good verbal and written communication skills
• Ability to read and maintain a budget
• Knowledge of various restaurant equipment
• Knowledge of computer and cash register operation
• Ability to work in a fast-paced environment
• Ability to work nights, weekends, and holidays
• Excellent customer services skills
• Ability to lead and serve as a role model
• Must have sound judgment and discretional skills and be able to work with little or no supervision
• Pri