Senior Commercial HVAC Field Technical Support Specialist

Senior Commercial HVAC Field Technical Support Specialist - Hudson, FL

Join BGIS ITS, a global leader in integrated facility management, and elevate your career as a Senior Commercial HVAC Field Technical Support Specialist in Hudson, FL, and surrounding areas. Be part of a dynamic, service-driven team dedicated to delivering exceptional customer experiences through expertise, innovation, and collaboration.

Why BGIS ITS?

• Competitive Compensation: Attractive salary with health, life, and disability benefits.
• Generous Time Off: 7 paid holidays (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas).
• Retirement Benefits: 401(k) with employer match.
• Career Growth: Robust technical training, development programs, and relocation opportunities.
• Perks: Exclusive discounts through ADP and a supportive, team-oriented culture.

About the Role

As a Senior Commercial HVAC Field Technical Support Specialist, you’ll provide advanced technical support to technicians and key stakeholders, resolving complex HVAC issues and ensuring operational excellence. You’ll leverage expertise in diverse HVAC systems, including VRF/VRV and controls, to drive safety, quality, and efficiency.

Key Responsibilities

• Technical Expertise: Provide Level 2 support for complex HVAC issues, troubleshoot, repair, and guide maintenance for systems like VRF/VRV, chillers, boilers, and air handling units.
• Project Support: Assist installation teams on complex projects, evaluate sites, and support commissioning activities.
• Safety & Compliance: Champion safety, health, and environmental standards, ensuring compliance with internal and external regulations.
• Training & Knowledge Sharing: Develop and deliver training, create technical documentation, and share best practices for HVAC systems and controls.
• Data & Reporting: Manage data integrity, verify reports, and configure tools like FastField for quality assurance.
• Collaboration: Work with vendors, clients, and internal teams (e.g., Install Managers, Quality Control, IRC) to enhance processes and customer outcomes.
• Innovation: Propose efficiency improvements, contribute to corporate programs, and maintain a comprehensive HVAC knowledge base.

Qualifications

• Education: Associate degree or equivalent experience in HVAC, mechanical engineering, or related field.
• Experience: Minimum 7 years as an HVAC technician in both installation and service.
• Technical Skills: Advanced knowledge of HVAC systems (VRF/VRV, chillers, boilers, air handling units), strong troubleshooting, and proficiency with diagnostic tools.
• Software Skills: Proficient in Microsoft Office; experience with controller configurations and diagnostic software.
• Certifications: NATE or similar industry certifications preferred.
• Soft Skills: Excellent communication, time management, and problem-solving skills; ability to work independently and collaboratively.
• Other: Valid driver’s license, willingness to travel, and availability for support beyond standard hours (evenings, weekends, holidays).

Physical Demands & Work Environment

• Cognitive ability to maintain focus, follow processes, and respond quickly to minimize risks to equipment or operations.
• Ability to travel and provide personal transportation for job-related visits (reimbursed).
• Reasonable accommodations available for qualified individuals with disabilities.

About BGIS ITS

Since joining the BGIS family in 2022, BGIS ITS (formerly Millian Aire Enterprises) has grown into a service-oriented leader with over 500 U.S. technicians and 7,000+ globally. We prioritize professionalism, ongoing training, and memorable customer experiences, empowering our team to excel in facility management.

Apply Today!

Ready to make an impact with BGIS ITS? Visit bgis.com/us/careers for more details and to apply.

Visit us online at https://www.bgis.com/us/careers/ for more information. 

Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement.

The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal emplo