Inside Sales Manager

KEY JOB FUNCTIONS:

• Responsible for group performance management, including coaching, motivation and development of a team of highly talented sales professionals.
• Provide regular feedback and coaching as well as annual and mid-year reviews for direct reports using available HR tools. 
• Gather information from sales executives with regard to best practices, and keep current on all property events, promotions and marketing offers for up-selling and cross-selling opportunities.
• Responsible for shift scheduling for the department. 
• Coordinate sales programs, activities, and databases with general marketing programs and systems.
• Identify business opportunities and best practices while managing expenses to achieve desired profitability goals.
• Lead an organization with methods and actions that are ethical and in full compliance with all applicable laws, regulations, and Company policies.
• Identify compliance risks and take actions necessary to eliminate or minimize risks.
• Champion, within the organization, a commitment to honesty, integrity, and responsible corporate behavior.
• Create a compliance culture within the organization and foster an environment where employees feel comfortable reporting potential violations or misconduct.

EDUCATION and/or EXPERIENCE: 

• Bachelor’s degree in Marketing or Business 
• 3+ years of sales leadership experiences (telesales experience preferred)
• Proven ability to effectively collaborate as well as manage and motivate a sales workforce
• Strong analytical skills. Ability to develop and communicate customer insight findings and recommendations, creating actionable strategies for sales functions
• Ability to work independently and manage multiple initiatives and projects

QUALIFICATIONS:

• Must possess a minimum of three to five years of successful Management experience as well as three to five years of successful experience in direct sales, sales management, or business development background in a suitable or related sales field
• College degree or equivalent experience preferred
• Excellent interpersonal, communication, problem solving, leadership and analytical skills required.
• Motivator, coach and trainer.
• Strategic problem solving skills, yet comfortable overseeing day to day activities
• Must be a proactive change agent.
• Should have track record of success in both taking risks and making prudent business decisions.
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business

CRITICAL COMPETENCIES:

Sales Excellence: Leveraging sales techniques to maximize team’s performance

Passion for Service: Internally motivated to graciously serve, delight and build player loyalty; as well as, lead a team of Sales Executives to do the same.

Drive: Harnessing energy and passion to excel

Customer / Commercial / Market Awareness:  Anticipating and listening to customer needs / looking outside our world

Influence:  Engaging, leading and motivating a team of Sales Executives to succeed.

Professional Excellence: Applied functional / business knowledge; professionalism, composure, effectiveness

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.  

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”.  If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.