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Principal Business Continuity Manager, Site Services

Roche
South San Francisco, United Statesfull_timeVerifiedPosted 21 Jul 2025
💰 $252,700/yr($136,100/yr$252,700/yr)

About the role

The Position

Are you ready to take on a high-impact role that safeguards the resilience of an organization committed to transforming patients' lives? As the Principal Project Manager for Business Continuity Management (BCM), you'll be at the forefront of ensuring operational stability and mitigating risks that could affect our patients, brands, and reputation. This dynamic position offers the unique opportunity to lead critical projects, from developing risk analytics and performance metrics to managing cutting-edge BCM tools and dashboards. You will play a pivotal role in implementing Roche’s Global BCM Program at Genentech, collaborating with diverse leaders, and driving enterprise-wide strategies that empower the organization to anticipate, adapt to, and overcome disruptions. If you're passionate about business continuity, have a knack for navigating complex challenges, and excel at driving meaningful results, we invite you to join our mission to deliver operational excellence.

The Opportunity

The role exists to proactively plan to mitigate risks associated with a disruption of operations. A disruption of operations poses a significant risk to our patients, brands and reputation. The position will manage various projects including creating analytics and performance metrics, managing the BCM database, handling the BCM tool, and creating and maintaining the BCM dashboard. The project manager will analyze interdependencies and work to match tenant functions with landlord capabilities. The Principal Project Manager will help support and implement Roche’s Global Business Continuity Management Program within Genentech. This includes performing business impact assessments (BIA), and assisting in business continuity “Understanding the Organization” sessions to gather information regarding functional critical activities. In addition, the position will create and manage an automated client communication strategy regarding project status and initiate a customer feedback platform to ensure the program meets the needs of stakeholders.

Responsibilities: 

  • Manage various projects and programs including the creation and understanding of  UTOs, process flow maps, risk analytics, and performance metrics

  • Strong business process mapping skills, ability to identify critical processes by assessing risk, and develop resilience strategies with the business. 

  • Manage the BCM database, handle BCM tools, and create and maintain the BCM dashboard.

  • While managing projects pay particular attention to quality, schedule, and customer satisfaction (this is a customer-facing role). 

  • Support the overall vision, strategy, and execution for the Business Continuity Management (BCM) Program.

  • Develop BCM as an enterprise for both Genentech and Roche.

  • Strong ability to understand critical actives, assess risk and Plan Bs 

  • Develop business continuity plans and manuals for both Genentech and Roche.

  • Support BCM strategic and operational roadmaps, program goals, center of excellence, and objectives.

  • Understand best practices and bring them to Genentech. 

  • Meet with Genentech leadership and be able to understand their business, needs, and critically think through their risks and mitigations (strong presentation skills). 

  • Drive and manage communications with internal and external BCM stakeholders.

  • Develop and maintain BCM documentation, including tools and templates.

  • Collaborate with business functions to perform activities such as Initial Business Assessment (IBA), Business Impact Analysis (BIA) and Continuity Requirement Analysis (CRA), and Risk Assessment (RA).

  • Interact directly with the Genentech leadership teams which include leaders from Site Services, Finance, CMG, P&C, Legal, PD, gRED.  Represent the business continuity team. 

  • Collaborate with business functions to ensure that recovery strategies and BCM Plans and Manuals are developed and exercised.

  • Facilitate BCM exercises and oversee creation of Management Action Plans (MAP).

  • Ensure documented evidence of compliance to support BCM audits.

  • Ensure ongoing maintenance for all BCM Plans and Manuals across Genentech Functions, Departments, and Groups.

  • Be a champion for the BCM Program.

  • Able to quickly assess, prioritize and resolve issues and escalations.  Able to negotiate/influence and gain credibility quickly at both the senior leader leve

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Company

Roche

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