Client Solutions Assistant (Data Entry)

VLS Environmental Solutions, LLC, is a recognized leader in providing sustainability solutions, with three divisions providing industry-leading services. With a mission to innovate solutions to meet clients' sustainability goals, VLS has over 1,200 employees in 40+ locations across North America.

Waste Services

VLS Waste Services provides customized waste processing solutions for hazardous and non-hazardous industrial and commercial waste, including landfill diversion and sustainability programs, solidification of liquid waste, recycling, wastewater treatment, and waste sequestration.

Railcar Services

VLS Railcar Cleaning and Repair Services division provides specialty cleaning services for difficult-to-clean products, including chemicals, hardened materials, and pressurized gases, and comprehensive repair services for certified full-service repairs, tank car qualifications, and maintenance.

Marine Services

VLS Marine Services division offers state-of-the-art barge cleaning, repair, and gas-free facilities for various chemical solvents and downstream petroleum products.

Qualifications

 

Role Summary

 

The Client Solutions Assistant role is essential in ensuring a seamless and efficient experience for clients while being responsible for accurately entering data into VLS systems, which serves as the foundation for all client interactions. The Client Solutions Assistant will handle entering client data, incoming phone calls, address client inquiries, and provide information with professionalism and clarity. By combining attention to detail with strong communication skills, this position enhances client satisfaction and fosters long-lasting relationships.

 

Job Duties

 

• Accurately input waste profiles and customer location information into the company’s systems.
• Accurately input pricing details for new profiles into the company’s systems.
• Review pre shipment paperwork and verify the system to ensure profiles and pricing are accurate for incoming waste in Digital Waste.
• Other duties as assigned.

 

 

Requirements

 

• Minimum of 1 - 3 years of administrative or office experience.
• Experience in the waste, solid waste, or recycling industry (Preferred).
• Ability to work with a high volume data entry.
• Ability to organize and maintain data effectively.
• A keen eye for detail is crucial to ensure accuracy and minimize errors.
• Ability to handle multiple tasks, prioritize, and work independently.
• Ability to follow detailed oral and written instructions.
• Ability to communicate effectively with colleagues and supervisors.
• Ability to effectively communicate with clients both by phone and email.

• Proficient in Microsoft Office, specifically Word, Excel, and Outlook.