IT & Security Operations Manager

• Salary Range: $135k - $165k

• San Francisco

About Us:

Empowering the Backbone of Industry

At Squint, we're building technology that matters. While many tech companies focus on digital-first industries, we've set our sights on empowering the 80% of the global workforce that keeps our world running: frontline manufacturing operators. From soda cans to tires, toothpaste to chocolate bars, chips to napkin holders, these are the people who build the things you touch and see every single day.  

The Leading Manufacturing Intelligence Platform

Squint delivers critical knowledge to frontline workers exactly when and where they need it. Our platform transforms manufacturing operations by putting AI and AR capabilities directly at workers' fingertips, creating what we call "agentic manufacturing" – where every team member has the power to make informed decisions in real-time using practical, applied artificial intelligence tools.

Proven Impact with Industry Leaders

Our technology serves Fortune 500 leaders across Automotive, Consumer Packaged Goods, and Life Sciences industries. These companies trust Squint to capture and activate their essential operational know-how, resulting in measurable improvements: reduced downtime, minimized waste, and optimized productivity at scale.

Technology that Respects its Users

We build consumer-grade software that delivers enterprise-grade results on familiar devices: phones and tablets. By combining cutting-edge innovation with deep customer insights, we create tools that feel intuitive while transforming how physical production environments operate.

Backed and Built by the Best

Our vision has earned the support of elite investors including Sequoia Capital and Menlo Ventures. Our co-founders have been recognized on Forbes' 30 Under 30 for Manufacturing and Industry, and Fast Company named us one of the most innovative augmented and virtual reality companies of 2025. Our teammates hail from Airbnb, Splunk, Square, Segment, and Ironclad.

Join Us in Making a Difference

When you join Squint, you're not just building another app – you're creating technology that improves daily work life for people who manufacture the products our world depends on. It's meaningful work with visible impact.

About the Job:

We’re looking for a hands-on IT & Security Operations Manager to own the intersection of internal IT systems, onboarding/offboarding processes, and compliance/security operations. You’ll ensure employees have the tools and access they need to be productive, while also maintaining and improving our security posture as we grow.

You’ll partner closely with Engineering, People, and Legal teams to streamline systems provisioning, manage vendor relationships, lead SOC 2 and other compliance programs, and generally ensure that nothing falls through the cracks when it comes to IT and security operations.

This role is perfect for someone who thrives on variety, enjoys both strategic and tactical work, and is motivated to bring structure to evolving processes while at the same time contributing flexibly as needed – after all, we’re a startup!

Key Responsibilities:

IT Operations

• Manage employee onboarding/offboarding from an IT systems perspective (laptops, accounts, software access)

• Set up and maintain endpoint management systems (e.g., Jamf, Rippling, 1Password)

• Own IT asset inventory and lifecycle management

• Provide Tier 1 – 2 internal IT support, including account access, locked devices, and hardware issues

• Maintain and improve provisioning/de-provisioning automations

• Coordinate with vendors for device logistics and hardware/software procurement

Security & Compliance (GRC)

• Own day-to-day operations of our security compliance program (SOC 2, NIST, etc.)

• Maintain and update Drata and other compliance tools

• Track subprocessor/vendor reviews and maintain accurate documentation

• Run periodic access reviews, vulnerability assessments, and risk analyses

• Coordinate internal security training and track completion

• Manage evidence collection, policy updates, and control tracking

• Support annual audits and external security assessments

• Assist with incident response, disaster recovery simulations, and business continuity planning

Qualifications:

• 3–5+ years experience in IT operations, security pr