Position Summary:

Responsible for overseeing clinical associates and the operations of multiple

offices reporting to the Practice Manager.

Essential Functions:

Plans and prioritizes workflow for the clinical office staff with the goal of maximizing the efficiency and quality standards of the overall offices.

Coaches and counsels’ associates by addressing areas of concern, handling discipline issues, assessing opportunities.

Approves all Workday requests including corrective action and performance reviews.

Works closely with the Practice Manager to ensure optimal patient care and efficient patient flow from the reception throughout the clinical areas.

Communicates and enforces company policies and procedures as they are established.

Maintain Procurement in Workday.

Monitor Go To and associate triages.

Ensures that the office staff maintains all patient information according to the established patient confidentiality policy.  Verifies that necessary paperwork is presented to patients for understanding and signatures (HIPPA, practice, financial and other forms) as required.

Performs all other duties as assigned.

Education / Licensure / Experience:

• Minimum of an Associate’s degree preferred
• 2-5 years of related experience required
• 2-5 years of nursing experience required
• Prior experience in supervisory role required

Knowledge, Skills and Abilities Required:

Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community; Ability to organize and prioritize work assignments across multiple office locations with attention to detail; Knowledge of quality, safety, and infection control standards; Strong PC skills, including Microsoft Office systems; Knowledge of medical terminology; Ability to understand the importance of and respect the confidentiality of all patient information; Knowledge of a medical office environment preferred; Ability to conceptualize workflow, develop plans appropriate to each office location, and implement appropriate actions; Ability to develop and maintain effective working relationships across three or more office locations; Ability to communicate effectively in written and verbal form across multiple office locations; Ability to delegate responsibility and authority to staff and work under multiple priorities.

Working Conditions:

Work is normally performed in a well-lighted laboratory setting. Work environment involves exposure to potentially hazardous materials and situations that require following extensive safety precautions and may include the use of protective equipment.

Physical Demands:

The position requires sitting for a prolonged period of time with some walking and standing throughout the day.  Work may require stooping and bending.  May occasionally require lifting medical equipment or supplies weighing up to 25 pounds.  Requires manual dexterity sufficient to operate a keyboard, telephone, copier, laboratory equipment and computers.  Requires normal range of hearing and eyesight to record, prepare and communicate appropriate documents.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. This document is not intended to be a complete list of all responsibilities, skills and working conditions for the persons so classified. An associate may be assigned or requested to perform other related duties.

What We are Offer You

At U.S. Urology Partners, we are guided by four core values.  Every associate living the core values makes our company an amazing place to work.  Here “Every Family Matters”

Compassion

Make Someone’s Day

Collaboration

Achieve Possibilities Together

Respect

Treat people with dignity

Accountability

Do the right thing

Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more.

About US Urology Partners

U.S. Urology Partners is one of the nation’s largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services. Through Central Ohio Urology Group, Associated Medical Professionals of NY, Urology of Indiana, and Florida Urology Center, the U.S. Uro