Customer and Marketing Manager

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Roche.

In this role, as a Customer & Marketing Manager, you will be at the forefront of planning, executing, and following up on our innovative omnichannel strategy. Your expertise in digital marketing will empower you to craft seamless customer journeys, ensuring our brand achieves its goals and delivers outstanding results. This is your opportunity to make a significant impact and be a driving force behind our success!

The Opportunity 

• You will drive the development and implementation of our dynamic omnichannel strategies and plans for Disease Area/products, ensuring every initiative is strategically aligned and detailed implemented.

• You will create and customize engaging marketing messages, communications, and campaigns that resonate with our target customers, enhancing our Disease Area, brand, and above-brand presence.

• With a strong customer focus, you will actively engage with external partners and customers, bringing the Disease Area team omnichannel plan to life through significant interactions and relationships.

• You will cultivate networking and collaboration across borders, working with international teams to scale country outcomes and contribute to the success of our network teams.

Who You Are 

• You hold a University degree in a scientific, economic, or business field. 

• With strong eye for business, preferably  in the pharmaceutical industry, you bring over 3 years valuable experience in brand and product marketing, enabling you to make informed decisions that drive our success.

• You are an expert in using various channels, from traditional to digital, and adept at using insights data to measure and optimize the impact of your omnichannel customer engagement efforts.

• You possess extensive experience and skills in both strategic planning and tactical execution within marketing and omnichannel customer engagement.

• You are proficient in written and spoken Finnish & English languages and have ability to understand digital tools

Your application

We make your life easier: Please upload only your current compelling CV in English. 

If you have any questions about the position, feel free to contact Elina Hannuksela, Portfolio and Marketing Lead (elina.hannuksela@roche.com).

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche Oy is the Finnish Pharma affiliate located in Espoo, Finland. For more information, see www.roche.com and www.roche.fi.

Roche is an Equal Opportunity Employer.