Assistant/ Manager, Business Analyst

[What the role is]

Assistant/ Manager, Business Analyst

[What you will be working on]

• Requirement Gathering: Collaborate with stakeholders to gather, document, and prioritize business requirements for new projects or initiatives.

• Business Process Re-engineering: Identify opportunities for process improvement and efficiency gains within the organization.

• Support change management: To support business users when changing over to the new application

• Documentation: Create and maintain detailed documentation of business processes, requirements, and analysis findings.

• Communication: Communicate findings and recommendations to stakeholders in a clear and concise manner.

• Functional testing: To perform functional testing individually and with business domain users on new feature / capabilities developed

• Data entry for new features: During periods where there is a parallel run, to perform data entry into the new applications, while current start work with the existing application

• Reporting: To perform comparison of data between existing application and new application to ensure data is captured correctly.

[Who we are looking for]

• Background in IT or software product management or education in software engineer / IT / information systems

• At least three years of experience as a business analyst

• At least four years of experience in quality assurance / management

• Background in real estate is a big plus

• Certification in Design Thinking and Quality Management is a big plus

• Ideally some knowledge of SLA’s land and titles management

• Strong analytical and problem-solving skills to interpret complex data and make informed recommendations.

• Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams and stakeholders.

• Proficiency in data analysis tools, such as Excel, and business intelligence software is a big plus.

• Understanding of business processes and the ability to translate business needs into technical requirements.

• Basic project management skills to understand and recommend changes to project planning where applicable.

• Strong documentation skills to create clear and comprehensive business requirement documents and analysis reports. Experience in creating approval flows, managing spaces and documenting processes in JIRA and CONFLUENCE a big plus.