Patient Service Representative, Hugh Chatham
Advocate Aurora HealthAbout the role
Department:
Status:
Benefits Eligible:
Hours Per Week:
Schedule Details/Additional Information:
Various
Pay Range
$20.80 - $31.20Be the First Touchpoint in a Meaningful Healthcare Journey
Step into a role where your attention to detail, accuracy, and compassion directly shape both the patient experience and the financial strength of a leading healthcare organization.
As a Patient Service Representative (PSR) at Hugh Chatham, you are more than a front-line team member—you are the foundation of the revenue cycle and a critical connector across departments, ensuring every patient interaction starts strong and every process flows seamlessly.
Major Responsibilities:
- Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team. Prevents creation of duplicate medical records that can cause treatment safety issues and billing problems. Follows and ensures compliance with the mandate of the organization’s accrediting bodies to use identifiers to positively identify a patient prior to t
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